Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.50 - $11.50
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Work Schedule

Flexible
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Benefits

employee discount
flexible schedule

Job Description

Firehouse Subs is a premier fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Known for its commitment to hearty and flavorful sub sandwiches, Firehouse Subs offers a unique dining experience that combines quality food with a deep sense of community and public safety awareness. With over 1,180 locations across 46 states, Puerto Rico, and Canada, Firehouse Subs continues to grow rapidly, capturing the hearts of sandwich lovers nationwide and expanding into non-traditional locations such as airports and military bases. The company prides itself on its firefighter heritage, which is reflected not only in the menu but also in the brand’s community involvement and fire safety education programs. Firehouse Subs operates with a core mission to provide real people with real food, served in a welcoming, fast casual environment where quality and customer satisfaction are paramount.

The role of a Team Member at Firehouse Subs is critical as they act as the face of the restaurant, directly influencing the customer experience with every interaction. This part-time position is ideal for individuals who thrive in a dynamic, fast-paced setting and who are passionate about excellent service. Team Members are responsible for upholding the highest food and service standards while delivering exceptional dining experiences. They play a vital role in fostering teamwork and maintaining store cleanliness and operations to ensure a welcoming atmosphere for guests. Additionally, Team Members must be comfortable operating food preparation machinery, cash registers and handling cash transactions responsibly according to company policies. The role demands physical activity including standing for long periods, mobility in walk-in refrigerators with temperatures as low as -10°F, and the ability to perform routine cleaning and stocking duties. Firehouse Subs offers flexible scheduling, making it suitable for students, part-time workers, or anyone seeking a supportive work environment with opportunities to grow. Employee discounts and a collaborative team atmosphere are part of the perks that make working at Firehouse Subs both rewarding and enjoyable. If you are eager to join a family-oriented, fast casual restaurant that values quality, teamwork, and community, becoming a Team Member at Firehouse Subs could be your next great opportunity.

Job Requirements

  • High school diploma or equivalent preferred
  • prior experience in food service or retail preferred
  • ability to work flexible part-time hours
  • must be able to stand for extended periods
  • physical mobility to access walk-in refrigerator and freezer
  • ability to operate food preparation machines
  • basic computer and cash register skills
  • adherence to food safety and security standards

Job Qualifications

  • Customer service experience preferred
  • ability to communicate effectively
  • basic computer skills including some Microsoft software
  • ability to operate cash register
  • strong teamwork and interpersonal skills
  • ability to follow food safety protocols
  • physical ability to stand, bend, reach, and scoop throughout shifts
  • ability to work in varying temperatures including refrigerated environments

Job Duties

  • Responsible for customer product and service standards
  • foster an environment of teamwork
  • deliver an exceptional customer and store experience
  • greet and thank every customer with a smile and eye contact
  • execute quality store operations
  • clean store, small wares, merchandise, and physical plant as necessary
  • operate food preparation machinery
  • adhere to all food, safety, and security guidelines
  • operate cash register and handle cash transactions adhering to cash handling policies

Job Criteria

Experience

No experience required


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