Team Member

Caribou Coffee is a renowned coffeehouse and coffee roaster company committed to creating day-making experiences that inspire a chain reaction of GOOD. The company prides itself on its core values that emphasize the importance of team, guest, and business in every aspect of its operations. Caribou Coffee offers an inviting environment where employees can be themselves while making a positive impact on their community and building lifelong relationships through their work. As a thriving brand in the coffee industry, Caribou Coffee continually focuses on delivering the best coffee and exceptional guest experiences, maintaining its position as a favorite for coffee lovers everywhere.

The Team Member position at Caribou Coffee is central to the company's mission. This role is designed for individuals who are passionate about hospitality and excellent service. Team Members are responsible for creating exceptional experiences for guests by delivering outstanding customer service and handcrafting world-class beverages according to Caribou Coffee’s standards. They embody the company's purpose and values in every interaction, ensuring each guest leaves with a memorable and positive impression.

This role involves a dynamic and varied range of duties that require flexibility, teamwork, and strong interpersonal skills. Team Members engage with customers to build personal connections, listen actively to anticipate needs, and provide knowledgeable recommendations. They are also hands-on in preparing food and beverages, managing orders and cash handling efficiently, and maintaining cleanliness and organization within the store. As part of a collaborative team, members contribute to a fun and supportive workplace culture, always aiming to make a difference through their actions.

The position demands resilience, a learner’s mindset, and ownership in every task. Candidates who thrive here show up ready to serve with love, make responsible decisions, and support their teammates proactively. Caribou Coffee emphasizes equal opportunity employment and values diversity, ensuring a welcoming environment for all qualified applicants. The working hours may require flexibility, including early mornings, evenings, holidays, and weekends, with a starting pay ranging from $11.23 to $18.71 per hour, subject to local wage regulations.

Physical demands of the position include standing, sitting, bending, lifting up to 50 pounds, and moving intermittently during shifts lasting from 4 to 8 hours. Caribou Coffee is committed to accommodating any special needs or disabilities to ensure an inclusive workplace. The company reserves the right to adjust job duties as necessary, reflecting the evolving needs of the store and team. Joining Caribou Coffee means becoming part of the 'Bou Crew'—a team dedicated to serving guests with joy, taking ownership, and making every day better through kindness and excellent coffee service.