Team Member

Caribou Coffee is a renowned coffee company committed to creating day-making experiences that ignite a chain reaction of good. Founded with a passion for delivering exceptional coffee and memorable customer service, Caribou Coffee has grown into a beloved brand recognized for its dedication to quality, community, and connection. Headquartered in Grapevine, Texas, Caribou Coffee operates numerous stores where it offers a variety of hand-crafted beverages and food items tailored to delight its guests. The company values a collaborative team environment, emphasizing the importance of the team, guest, and business in every interaction. Caribou Coffee fosters a culture where employees are encouraged to be themselves, make an impact on their communities, create lifelong relationships, and serve the best coffee around.

The Team Member position at Caribou Coffee is a vital role centered around delivering unparalleled guest service and bringing the company's purpose and values to life. As the core of the Caribou experience, Team Members are responsible for hand-crafting beverages to order, preparing and serving food items according to strict operating procedures, and actively engaging with guests to create a welcoming environment. This role requires flexibility as team members float between barista and guest service roles, ensuring seamless operations and an outstanding customer journey. The position values qualities such as active listening, problem-solving, product knowledge, and hospitality. Team Members are expected to anticipate guest needs, foster personal relationships, and contribute positively to the team dynamic by supporting one another, making work fun, taking ownership, and serving with love.

Caribou Coffee offers a role that is both fast-paced and rewarding, ideal for individuals who enjoy interacting with people and thrive in a supportive team culture. The job also demands resilience under pressure and a willingness to learn and grow continuously. Physical requirements include lifting up to 50 pounds, standing, sitting, bending, and moving intermittently throughout the shift, which ranges from 4 to 8 hours. This employment opportunity is suitable for candidates aged 16 and older and requires availability during early mornings, evenings, holidays, or weekends. Caribou Coffee is an Equal Opportunity Employer committed to diversity and inclusivity, ensuring a welcoming environment for all employees regardless of background or identity.