Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training opportunities
flexible schedule
Retirement Plan

Job Description

Fresh Dining Concepts, LLC is a prominent franchisee of GoTo Foods, representing popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations across the United States, this company is committed to delivering high-quality food products and outstanding customer experiences. As a franchisee, Fresh Dining Concepts inherits a robust business model along with a strong support system from the franchisor GoTo Foods, enabling it to operate successful stores that uphold the integrity and standards of each brand it represents. The company prioritizes customer satisfaction, quality product preparation, and consistent adherence to safety and sanitation regulations, making it a well-regarded employer in the food service industry.

The Team Member position within Fresh Dining Concepts embodies the frontline experience of the Auntie Anne's and Cinnabon brands. This role is crucial for the preparation and presentation of their signature products, ensuring guests receive fresh, delicious items coupled with exceptional service. As a Team Member, you will be responsible for preparing dough, specialty pretzels, and sweet treats such as Cinnabons and yogurt items, maintaining not only product quality but also the overall cleanliness and safety of the store environment. The role involves food preparation tasks like rolling, twisting, baking, and bagging, along with operating point-of-sale systems to process orders efficiently.

Fresh Dining Concepts values employees who demonstrate a positive attitude, strong guest focus, and an eagerness to learn and grow. The position requires adherence to food handler certifications and compliance with all health and sanitation laws applicable to the food service industry. Team Members are expected to work collaboratively with their colleagues and exhibit professionalism when interacting with customers. The role may include weekend, evening, or holiday shifts and is physically demanding, requiring prolonged standing, lifting, and working in a fast-paced environment. The company fosters a culture of respect, safety, and operational excellence, offering individuals interested in food service a rewarding and dynamic workplace.

By joining Fresh Dining Concepts as a Team Member, you become a vital part of a larger community dedicated to bringing well-loved food brands to customers nationwide. This is an excellent opportunity for those seeking entry-level positions in the food service sector, with potential growth through experience and training. The work environment is collaborative, fast-paced, and supportive, emphasizing both individual accountability and team success. Fresh Dining Concepts aims to maintain high standards in every location and every shift, ensuring that every guest receives consistent quality and service that reflect the reputation of the Auntie Anne's and Cinnabon brands.

Job Requirements

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days
  • basic math and reading skills
  • ability to understand and carry out oral and/or written instructions in English
  • availability to work shifts
  • compliance with all health and sanitation laws and regulations
  • ability to lift 50 pounds or more
  • ability to stand, walk, squat, bend, and perform repetitive hand/arm motions
  • ability to work in a fast-paced, highly stressed environment
  • ability to write simple correspondence in English
  • minimum age 16 years to operate oven, minimum age 18 years to operate mixer
  • ability to test products by taste, color, and smell

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification, or ability to obtain certification within the first 30 days as required by local law
  • basic math and basic reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills
  • including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
  • general knowledge and understanding of the food industry or retail operations preferred, but not required

Job Duties

  • Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
  • roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
  • prepare specialty pretzels or other brand products for Cinnabon
  • insert, rotate, and remove pretzel/Cinnabon trays
  • monitor ovens for correct baking time and product color
  • dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
  • prepare drinks and bag orders using appropriate health and safety measures
  • exhibit a friendly, and courteous attitude toward guests and co-workers
  • host, greet, and serve guests with a smile, and take orders
  • assertively and professionally suggest and upsell to increase the company’s profitability and check average
  • operate the point-of-sale system efficiently with minimum voids and accurately make change
  • serve and provide samples to potential guests
  • set up equipment, utensils, and supplies for opening
  • break down, clean, and put away equipment, utensils, and supplies at closing
  • perform cleaning and maintenance procedures as directed by the team member in charge of the shift
  • always comply with uniform policy and company hygiene/appearance standards
  • maintains regular and consistent attendance and punctuality
  • complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Job Criteria

Experience

Entry Level (1-2 years)


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