Team Member

Caribou Coffee is a renowned coffeehouse brand committed to creating day-making experiences that spark a chain reaction of good for its guests, team, and community. With a strong focus on providing outstanding customer service, Caribou Coffee has established itself as a beloved destination for coffee lovers who appreciate handcrafted beverages made from high-quality ingredients. The company fosters a positive and inclusive work environment where employees, known as the 'Bou Crew,' are encouraged to be themselves while making meaningful impacts in their communities and building long-lasting relationships with guests. As a company deeply rooted in hospitality, Caribou Coffee emphasizes core values such as supporting one another, making fun happen, taking ownership, and serving with love.

The Team Member role at Caribou Coffee is essential to delivering the exceptional experience that guests expect. Team Members act as the core of the Caribou experience by delivering unparalleled guest service, expertly crafting world-class beverages, and embodying the company's purpose and values in every interaction. This position offers an exciting opportunity to work in a dynamic, team-oriented environment where a passion for coffee and service excellence drives daily responsibilities. The role requires flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, catering to the diverse needs of Caribou's customers.

In this role, Team Members are responsible for creating day-making experiences by actively listening to guests, building personal connections, and anticipating their needs through hospitality and product knowledge. The role includes handcrafting beverages and preparing food items following Caribou’s standard operating procedures, ensuring every order meets the brand’s high-quality standards. Additionally, Team Members manage cash handling duties and contribute to maintaining a clean, organized, and inviting store atmosphere.

Caribou Coffee values employees who demonstrate resilience under pressure, a strong sense of ownership, and a commitment to teamwork. As a Team Member, individuals will have the opportunity to grow their skills, take on various team roles, and contribute to a positive and encouraging workplace culture. This career path offers not only the chance to serve excellent coffee but also to become a valued part of a supportive community dedicated to making a positive difference both inside and outside the store.