Team Member

Sbarro is a renowned international Italian food service company with a rich heritage dating back to 1956. Founded by Carmela and Gennaro Sbarro in Brooklyn, New York, the establishment began as a modest Italian salumeria. Carmela, affectionately known as "Mama" Sbarro, crafted pizza slices that quickly became the go-to meal for shift workers seeking a quick and satisfying bite. Her commitment to quality and authentic flavor paved the way for Sbarro's growth into a dedicated pizzeria that specializes in delivering the best pasta, salads, and the iconic extra-large New York-style pizza slice. Today, Sbarro operates more than 630 locations across 28 countries, making it one of the most recognized Italian fast-casual dining brands worldwide.

Situated at 81 Providence Place #5110 in Providence, Rhode Island, the Sbarro restaurant there embodies the company’s tradition of serving fresh, flavorful Italian cuisine with a focus on guest satisfaction and operational excellence. This establishment seeks enthusiastic and dedicated team members willing to contribute to its vibrant and dynamic environment.

The available positions for team members include Server/Cashier, Pizza Maker, Steam Cook/Prep, and Dishwasher. Each role is pivotal to maintaining high standards of food quality, safety, service, and cleanliness. While team members may be hired for a specific primary position, flexibility and cross-training are essential to adapt to various operational needs and fluctuations in customer demand.

The Server/Cashier role involves direct interaction with customers, greeting guests warmly, suggesting menu items to boost sales, handling payments, and ensuring customer satisfaction. This position requires in-depth knowledge of the menu, recipes, pricing, and specials. Additionally, it includes responsibilities like cleaning, stocking, and adherence to cash handling protocols.

The Pizza Maker is responsible for preparing all food products according to specified recipes and safety standards, managing food volume relative to customer demand, and participating in product quality communication and daily cleaning duties. This role demands mastery of equipment, portion control, and attractive food presentation.

Steam Cook/Prep team members prepare food items per established recipes and health regulations, operate kitchen equipment safely, maintain food display and storage using first-in, first-out practices, and uphold food safety and cost control guidelines.

Dishwashers maintain sanitation throughout the restaurant, including cleaning dining areas, utensils, storage spaces, and trash receptacles. They also assist in customer service functions as needed, contributing to a well-organized and efficient workspace.

Sbarro offers competitive benefits to full-time employees, including paid vacation and sick leave, employee meal perks, and a comprehensive insurance package. This includes employer-paid short-term and long-term disability, accidental death, life insurance, dental, health, vision, and critical illness insurance. The company values punctuality, teamwork, customer service excellence, and a positive attitude under pressure.

Joining Sbarro means becoming part of a global brand with a deep-rooted tradition of excellence in Italian cuisine. Employees get the opportunity to develop their skills in a fast-paced, customer-focused environment while enjoying supportive benefits and a welcoming work culture. The role is well-suited for individuals who thrive in a cooperative team setting and are committed to upholding the company’s standards in food quality and guest service.