Team Member

Caribou Coffee is a well-known and respected coffeehouse chain specializing in crafting premium coffee beverages and providing exceptional guest experiences across its locations. Founded with the goal of creating day-making experiences, Caribou Coffee emphasizes a positive and inclusive workplace culture that values team collaboration, outstanding guest service, and operational excellence. The company is devoted to fostering a welcoming environment for both customers and employees alike, making it an attractive employer for individuals passionate about coffee, community, and creating memorable moments. Caribou Coffee operates with a clear purpose: to spark a chain reaction of good through meaningful interactions between team members and guests, guided by its core values of support, fun, authenticity, ownership, and love.

The Team Member position at Caribou Coffee is integral to bringing the brand's purpose to life in every store. As the core of the Caribou experience, Team Members are entrusted with delivering unparalleled guest service, hand-crafting beverages to exacting standards, and maintaining a clean, organized environment. This role is ideal for individuals who thrive in fast-paced retail environments, have a passion for coffee, and enjoy engaging with diverse customers in a friendly and dynamic setting. The position offers opportunities for personal growth, skill development, and involvement in a team-oriented atmosphere that values each member's contribution.

Working as a Caribou Coffee Team Member entails more than just fulfilling daily tasks; it means becoming part of a community dedicated to making a positive impact locally. Team Members develop personal relationships with guests through active listening and anticipating needs, thereby creating day-making experiences that reflect the company’s commitment to customer satisfaction. In addition to serving beverages and food prepared according to Caribou's standards, Team Members are cross-trained to support multiple roles within the store, making flexibility and adaptability key attributes for success in this role. The position requires handling cash transactions, maintaining store cleanliness, thinking proactively to support both team and guest needs, and handling challenges with resilience and a positive attitude.

Caribou Coffee values diverse backgrounds and offers an inclusive work environment where all employees can bring their authentic selves to work. The company adheres strictly to Equal Employment Opportunity principles, ensuring fair treatment for all applicants regardless of race, gender, age, disability, or other protected characteristics. This commitment extends to providing reasonable accommodations to employees who may need them. The physical demands of the Team Member role involve standing, lifting, bending, and other activities typical of retail food service environments, with shift schedules that may include early mornings, evenings, and weekends.

Joining the Caribou Coffee ’Bou Crew’ means becoming part of a company that not only serves some of the best coffee but also prioritizes a joyful, supportive atmosphere for guests and team members alike. Team Members bring the company’s Core Values to life by supporting one another, making fun happen, taking ownership, and serving with love in every interaction, ensuring every customer leaves with a smile. This role offers a foundational experience ideal for individuals starting or continuing careers in retail, food service, hospitality, or customer-facing roles, and it emphasizes growth, community, and excellent service as the cornerstones of its work culture.