Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Nothing Bundt Cakes (NbC) is a renowned bakery franchise dedicated to bringing joy to its customers with its irresistible bundt cakes. Established with a commitment to quality, craftsmanship, and exceptional customer service, NbC has grown into a beloved brand known for its unique cake flavors, meticulous baking processes, and welcoming store environments. As a company, NbC prides itself on its core values that cultivate a servant's heart, the spirit of a champion, and genuine connections with guests and team members. The company fosters an inclusive and supportive workplace culture where team members are valued and motivated to provide memorable experiences for every guest.

The role of a NbC Team Member is pivotal in maintaining the high standards of service and product quality the brand is known for. This position involves multiple responsibilities from engaging and assisting customers with warmth and professionalism to preparing and packaging delicious cakes in line with the company's proprietary recipes. A Team Member must master product knowledge to inform guests about different cake flavors, sizes, and complementary merchandise, ensuring that every order matches the guests' needs and expectations.

In addition to customer interaction, this role requires a commitment to maintaining cleanliness and organization in the bakery, following food safety and sanitation guidelines strictly. Handling bakery equipment safely and efficiently, such as commercial mixers, ovens, and frosting tools, is a key part of daily duties. Because the baking process requires precision and consistency, the Team Member must have strong multitasking abilities, attention to detail, and the stamina to perform repetitive tasks while standing for extended periods.

Moreover, this role emphasizes teamwork and collaboration to uphold NbC's brand standards and ensure smooth bakery operations daily. Team Members also bear responsibility for monitoring inventory supplies and communicating replenishment needs to management. The position is designed to appeal to individuals who are passionate about delivering exceptional guest experiences, do not shy away from hands-on work in a fast-paced environment, and who embody the company’s values of humility, empathy, initiative, and authentic communication.

Overall, the NbC Team Member role is an entry-level opportunity ideal for individuals seeking to start or develop their careers in hospitality, retail, or food service industries. Flexibility in shift work, including early mornings, evenings, weekends, and holidays, is required to meet business demands. This role supports the personal and professional growth of team members lending itself to a career path within the growing Nothing Bundt Cakes organization, which is well-loved by communities and cake enthusiasts nationwide.

Job Requirements

  • Must be at least 16 years old (18 years old for certain roles such as baking, frosting and dishwashing)
  • no formal education or experience required, but prior experience in guest service, bakery, restaurant, or retail is a plus
  • must have flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on business demands

Job Qualifications

  • Excellent customer service and communication skills with a warm and positive attitude
  • strong multitasking and organizational skills in a fast-paced environment
  • ability to perform precise, repetitive tasks requiring continuous hand, wrist, and arm movement
  • understanding of basic math and measurement units for accurate ingredient preparation
  • capacity to lift up to 50 pounds and stand for extended periods
  • ability to follow detailed instructions and work with minimal supervision
  • experience in a bakery, restaurant, catering, or retail setting is a plus

Job Duties

  • Provide outstanding customer service, warmly greeting guests and assisting with orders in person and via phone
  • maintain strong product knowledge to educate guests on NbC cakes, flavors, sizes, and complementary merchandise
  • assist in the preparation, baking, frosting, and packaging of cakes following strict proprietary recipes and food safety guidelines
  • ensure all food handling and sanitation standards comply with health and safety regulations
  • operate bakery equipment such as commercial-grade mixers, ovens, and frosting tools with precision
  • maintain an organized and clean bakery, including dishwashing, sweeping, mopping, and sanitizing workstations
  • monitor inventory levels and notify management when replenishment is required
  • work collaboratively with team members to uphold brand standards and ensure efficient bakery operations
  • uphold strict adherence to dress code, personal hygiene, and operational procedures

Job Criteria

Experience

No experience required


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