Team Member

Caribou Coffee is a well-known coffee company dedicated to creating exceptional day-making experiences that inspire a chain reaction of goodness. This establishment prioritizes the core elements of TEAM, GUEST, and BUSINESS to foster a welcoming environment for its customers and employees alike. Caribou Coffee is proud of its purpose to impact communities positively by serving high-quality coffee and creating meaningful relationships with its customers. Recognized for its commitment to excellent coffee craftsmanship and warm service, Caribou Coffee operates stores across various locations, offering a unique, community-focused coffeehouse experience. The company values diversity and inclusion, encouraging individuals to be themselves and make meaningful contributions while growing within the organization. It embraces equal employment opportunity and provides workplace accommodations to employees who require them. The company also maintains a supportive culture with core values such as supporting one another, making fun happen, taking ownership, serving with love, and being authentic.

The Team Member position at Caribou Coffee is central to offering the iconic Caribou experience. This role is responsible for delivering outstanding guest service, crafting world-class, hand-made beverages, and embodying the company’s purpose and values during every interaction with customers and team members. The Team Member ensures day-making experiences by engaging personally with guests, anticipating their needs, and proactively addressing opportunities to enhance their visit. They are expected to maintain a clean, organized, and welcoming environment while adhering to Caribou's standards and procedures for beverage and food preparation. Flexibility is a critical aspect of the role, as Team Members float between roles as baristas and guest service representatives as needed. This position requires responsibility in handling cash, managing inventory, and supporting overall store operations to ensure efficiency in meeting customer expectations. Candidates must be physically capable of standing, lifting moderately heavy items, and moving intermittently during shifts lasting between 4 to 8 hours. The company values resilience, a positive attitude, and a desire to learn and improve on the job. Team Members are encouraged to take initiative, support their colleagues, and contribute to an uplifting work environment where fun and passion for coffee thrive. The role offers an opportunity to develop customer service skills, gain experience in the fast-paced retail and food service industry, and become part of a supportive and inclusive team dedicated to creating memorable coffeehouse experiences.