Team Member

Fresh Dining Concepts is a premier franchisee of ToGo Foods, the franchisor for renowned brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice in the United States. With a widespread presence across multiple locations nationwide, Fresh Dining Concepts is dedicated to delivering exceptional customer service and high-quality food products to guests. The company prides itself on fostering a positive work environment that encourages growth, teamwork, and a customer-first approach. As a leader in the food service industry, Fresh Dining Concepts continues to expand its team to meet increasing customer demand and maintain its reputation for excellence.

The Team Member position at Fresh Dining Concepts plays a vital role in ensuring the smooth and efficient preparation and presentation of Auntie Anne's and/or Cinnabon products. As a Team Member, you will engage directly with customers, preparing delicious products such as pretzels, Cinnabons, lemonades, and yogurt, while maintaining strict adherence to food safety, hygiene, and operational standards. This role demands both food preparation expertise and outstanding customer service skills, as it involves greeting guests, taking orders, operating point-of-sale systems, and upselling products to enhance profitability. Attention to detail is crucial in executing cooking procedures such as rolling, twisting, dipping, baking, and bagging products to maintain consistent quality and presentation.

The role also requires meticulous maintenance of the store environment and equipment by performing thorough cleaning and setup tasks during opening and closing shifts. Compliance with company policies and regulations, including OSHA, EPA, and health and sanitation laws, is mandatory, ensuring a safe and welcoming atmosphere for employees and guests alike. This position offers a dynamic work environment where team members collaborate closely to meet fast-paced demands. Whether working with dough preparation, operating ovens, or handling customer interactions, this role provides valuable experience in the food service and retail industry.

Ideal candidates for this role possess basic food service experience or retail background, a strong guest focus with positive attitude, and the ability to quickly learn new skills. Fresh Dining Concepts supports team members by providing training, opportunities for advancement, and a friendly work culture that values teamwork and customer satisfaction. This role is perfect for individuals looking for an entry-level position in the food industry with flexible shifts and the chance to develop key skills in food handling, customer service, and retail operations. Overall, Fresh Dining Concepts offers career growth opportunities while maintaining a commitment to excellent food quality and guest experiences.