Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
Fresh Dining Concepts, LLC stands as the foremost franchisee of ToGo Foods in the United States, proudly operating renowned brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across numerous locations nationwide. As part of a dynamic and rapidly expanding franchise network, Fresh Dining Concepts is dedicated to delivering exceptional product quality and customer service. The company commits itself to not only upholding the high standards associated with these popular brands but also fostering a positive, engaging work environment for its team members and ensuring compliance with all health, safety, and regulatory requirements.
This position within the Fresh Dining Concepts organization is an exciting opportunity for individuals eager to join a vibrant team as a Team Member responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products. The role is integral in maintaining the store's ambiance and equipment, ensuring delightful customer experiences in line with the company's standards. The Team Member plays a vital role in daily operations by engaging directly with guests, preparing fresh products, handling various equipment, and adhering strictly to health and safety protocols. This entry-level position is designed for individuals with little to no prior experience who are enthusiastic about developing their skills in the food service retail industry.
Successful candidates will become adept at preparing dough and specialty products such as lemonades, butter, dips, and yogurts, alongside baking and packaging pretzels and Cinnabon items. Responsibilities also encompass operating kitchen appliances, managing store cleanliness, and operating point-of-sale systems efficiently to provide excellent guest service. The Team Member is encouraged to exhibit a friendly, courteous, and professional attitude toward guests and co-workers to promote a positive, welcoming environment. The company emphasizes the importance of teamwork, adherence to company policies, and compliance with federal, state, and local laws, including OSHA and health regulations.
Fresh Dining Concepts values individuals who can work effectively in a fast-paced, sometimes high-pressure environment while maintaining agility and a strong guest focus. Employees must be willing to work varied shifts and demonstrate a commitment to punctuality and attendance. This role offers an in-depth experience in food preparation, customer service, and retail operations and is suited for those who seek career growth within the hospitality and retail food service sectors. Joining Fresh Dining Concepts means becoming part of a dedicated team that not only respects its customers but also invests in the well-being and development of its employees, making it an ideal workplace for those passionate about the food industry and guest satisfaction.
This position within the Fresh Dining Concepts organization is an exciting opportunity for individuals eager to join a vibrant team as a Team Member responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products. The role is integral in maintaining the store's ambiance and equipment, ensuring delightful customer experiences in line with the company's standards. The Team Member plays a vital role in daily operations by engaging directly with guests, preparing fresh products, handling various equipment, and adhering strictly to health and safety protocols. This entry-level position is designed for individuals with little to no prior experience who are enthusiastic about developing their skills in the food service retail industry.
Successful candidates will become adept at preparing dough and specialty products such as lemonades, butter, dips, and yogurts, alongside baking and packaging pretzels and Cinnabon items. Responsibilities also encompass operating kitchen appliances, managing store cleanliness, and operating point-of-sale systems efficiently to provide excellent guest service. The Team Member is encouraged to exhibit a friendly, courteous, and professional attitude toward guests and co-workers to promote a positive, welcoming environment. The company emphasizes the importance of teamwork, adherence to company policies, and compliance with federal, state, and local laws, including OSHA and health regulations.
Fresh Dining Concepts values individuals who can work effectively in a fast-paced, sometimes high-pressure environment while maintaining agility and a strong guest focus. Employees must be willing to work varied shifts and demonstrate a commitment to punctuality and attendance. This role offers an in-depth experience in food preparation, customer service, and retail operations and is suited for those who seek career growth within the hospitality and retail food service sectors. Joining Fresh Dining Concepts means becoming part of a dedicated team that not only respects its customers but also invests in the well-being and development of its employees, making it an ideal workplace for those passionate about the food industry and guest satisfaction.
Job Requirements
- minimum age to operate oven is 16 years old
- minimum age to operate mixer is 18 years old
- ability to lift 50+ pounds
- ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system, guests, and staff
- work with agility
- ability to write simple correspondence in English
- ability to effectively share information in one-on-one or small group settings in English
- ability to test products by taste, color, and smell
- availability to work shifts
- compliance with health and sanitation laws and regulations
- adherence to uniform policy and company hygiene standards
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
- roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel and Cinnabon trays and monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels and Cinnabons in the warmer and hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile and take orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene and appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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