Team Member

Livingston, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Rotating Shifts

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and development programs

retirement savings plan

flexible scheduling

Job Description

Fresh Dining Concepts is a distinguished leader in the food service industry, proudly serving as the premier franchisee of ToGo Foods. ToGo Foods, the franchisor behind iconic brands like Auntie Anne's, Carvel, Cinnabon, and Jamba Juice, operates numerous locations across the United States. Fresh Dining Concepts has cultivated a reputation for excellence by delivering high-quality food experiences while maintaining a commitment to outstanding customer service and operational efficiency. As a key player in the quick-service restaurant sector, Fresh Dining Concepts values innovation, teamwork, and dedication to guest satisfaction.

This role as a Team Member offers an exciting opportunity to join a dynamic team within Fresh Dining Concepts at Auntie Anne's and Cinnabon locations. The primary responsibility involves the preparation and presentation of Auntie Anne's and Cinnabon products in line with the company’s standards. Team Members are essential in ensuring that each guest leaves with a memorable experience through impeccable product quality and attentive service. The job also includes important functions like maintaining the cleanliness and organization of the store and ensuring all equipment is used and cared for correctly.

The position demands versatility and a hands-on approach as Team Members engage in various tasks from rolling dough and baking pretzels to preparing specialty products and beverages. Interaction with guests is a fundamental aspect of the role, requiring friendliness, professionalism, and the ability to upsell products to enhance customer satisfaction and drive revenue. The environment is fast-paced, requiring agility, excellent communication skills, and a commitment to health and safety regulations. Fresh Dining Concepts supports its employees through comprehensive training initiatives, fostering a culture of growth and professional development.

Working with Fresh Dining Concepts means being part of a company that values diversity, consistency, and excellence. It offers a platform for individuals to develop valuable skills in food service operations, customer service, and teamwork. The job is ideal for individuals seeking to enter or grow in the food service industry, looking for a supportive workplace with opportunities for advancement. Fresh Dining Concepts offers a competitive salary and emphasizes employee well-being, making it a rewarding employment choice for dedicated team players.

Job Requirements

High school diploma or equivalent preferred
ability to stand and walk for prolonged periods
ability to lift over 50 pounds
ability to work in fast-paced environment
good communication skills in English
ability to follow safety and sanitation protocols
minimum age of 16 for operating ovens and 18 for mixers
compliance with uniform and hygiene standards
availability to work flexible hours
ability to perform repetitive hand and arm motions

Job Qualifications

0-1 years of experience in food service or retail
current food handler certification or ability to obtain within 30 days
basic math and reading skills
ability to understand and follow instructions in English
strong guest focus and excellent people skills
availability to work shifts
ability to develop and maintain effective working relationships
knowledge of health and sanitation laws

Job Duties

Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
prepare specialty pretzels or other brand products for Cinnabon
insert, rotate, and remove pretzel/Cinnabon trays
monitor ovens for correct baking time and product color
dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
prepare drinks and bag orders using health and safety measures
exhibit a friendly and courteous attitude toward guests and co-workers
host, greet, and serve guests with a smile, take orders
suggest and upsell products professionally
operate point-of-sale system efficiently and accurately
serve and provide samples to potential guests
set up equipment, utensils, and supplies for opening
break down, clean, and put away equipment and supplies at closing
perform cleaning and maintenance as directed
comply with uniform and hygiene standards
maintain regular attendance and punctuality
comply with company policies and safety regulations