Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Uniform allowance
employee discount
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
Fresh Dining Concepts is the leading franchisee of ToGo Foods, representing well-known brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the United States, Fresh Dining Concepts has established itself as a prominent player in the food service and franchise sector. Each franchise under their umbrella delivers unique and beloved products that appeal to a wide range of consumers. The company prides itself on maintaining high standards of quality, customer service, and operational excellence, ensuring that every guest enjoys a consistent and satisfying experience.
As a franchisee, Fresh Dining Concepts plays a vital role in bringing the brand experiences of Auntie Anne's pretzels, Cinnabon's signature baked goods, Carvel's classic ice cream treats, and Jamba Juice's fresh beverages to communities nationwide. The company supports its franchise locations with training, operational guidance, and marketing resources, enabling its teams to thrive in competitive environments. Their commitment to customer satisfaction, employee development, and community engagement illustrates Fresh Dining Concepts' dedication to growing its brands while fostering a positive workplace culture.
The Team Member position at Fresh Dining Concepts offers an exciting opportunity to be a part of this dynamic franchise organization. In this role, the Team Member will be responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products, ensuring they meet the company’s quality and safety standards. The position requires attention to detail in producing menu items such as pretzels, Cinnabons, lemonades, and dips, as well as maintaining store cleanliness and equipment. Team Members act as the frontline ambassadors for the brand, greeting guests warmly and providing attentive service to enhance the overall customer experience.
This role emphasizes multitasking and efficiency, as Team Members will be required to roll, twist, bake, and bag products, prepare specialty items, manage orders at the point-of-sale system, and adhere strictly to health and safety protocols. A friendly demeanor and strong guest focus are essential, along with the ability to upsell products confidently to increase sales volume. The position involves working in a fast-paced environment and collaborating with coworkers to ensure smooth operations from opening to closing.
Fresh Dining Concepts seeks candidates who are eager to learn and develop within the food service industry. This entry-level role is ideal for individuals with little to no experience who are motivated to grow their skills in food preparation, customer service, and retail operations. The company provides food handler certification support and encourages positive attitudes and professionalism among its team members. With flexible scheduling and a supportive management team, this employment opportunity allows new Team Members to build a foundation in the food franchise business and contribute to a nationally recognized brand’s success. Overall, the Team Member role at Fresh Dining Concepts combines hands-on food preparation, customer interaction, and store maintenance tasks in a rewarding franchise environment that values each employee's contribution.
As a franchisee, Fresh Dining Concepts plays a vital role in bringing the brand experiences of Auntie Anne's pretzels, Cinnabon's signature baked goods, Carvel's classic ice cream treats, and Jamba Juice's fresh beverages to communities nationwide. The company supports its franchise locations with training, operational guidance, and marketing resources, enabling its teams to thrive in competitive environments. Their commitment to customer satisfaction, employee development, and community engagement illustrates Fresh Dining Concepts' dedication to growing its brands while fostering a positive workplace culture.
The Team Member position at Fresh Dining Concepts offers an exciting opportunity to be a part of this dynamic franchise organization. In this role, the Team Member will be responsible for the preparation and presentation of Auntie Anne's and/or Cinnabon products, ensuring they meet the company’s quality and safety standards. The position requires attention to detail in producing menu items such as pretzels, Cinnabons, lemonades, and dips, as well as maintaining store cleanliness and equipment. Team Members act as the frontline ambassadors for the brand, greeting guests warmly and providing attentive service to enhance the overall customer experience.
This role emphasizes multitasking and efficiency, as Team Members will be required to roll, twist, bake, and bag products, prepare specialty items, manage orders at the point-of-sale system, and adhere strictly to health and safety protocols. A friendly demeanor and strong guest focus are essential, along with the ability to upsell products confidently to increase sales volume. The position involves working in a fast-paced environment and collaborating with coworkers to ensure smooth operations from opening to closing.
Fresh Dining Concepts seeks candidates who are eager to learn and develop within the food service industry. This entry-level role is ideal for individuals with little to no experience who are motivated to grow their skills in food preparation, customer service, and retail operations. The company provides food handler certification support and encourages positive attitudes and professionalism among its team members. With flexible scheduling and a supportive management team, this employment opportunity allows new Team Members to build a foundation in the food franchise business and contribute to a nationally recognized brand’s success. Overall, the Team Member role at Fresh Dining Concepts combines hands-on food preparation, customer interaction, and store maintenance tasks in a rewarding franchise environment that values each employee's contribution.
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- Current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- Basic math and basic reading skills
- Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- Strong guest focus with excellent people skills
- including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- Compliance with all health and sanitation laws and regulations
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- Current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- Basic math and basic reading skills
- Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- Strong guest focus with excellent people skills
- including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- Compliance with all health and sanitation laws and regulations
- Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- General knowledge and understanding of the food industry or retail operations preferred, but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- Prepare specialty pretzels or other brand products for Cinnabon
- Insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- Prepare drinks and bag orders using appropriate health and safety measures
- Exhibit a friendly, and courteous attitude toward guests and co-workers
- Host, greet, and serve guests with a smile, and take orders
- Assertively and professionally suggest and upsell to increase the company’s profitability and check average
- Operate the point-of-sale system efficiently with minimum voids and accurately make change
- Serve and provide samples to potential guests
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- Always comply with uniform policy and company hygiene/appearance standards
- Maintains regular and consistent attendance and punctuality
- Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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