Team Member

Woodbridge, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

employee training

flexible schedule

Job Description

Fresh Dining Concepts is the leading franchisee of ToGo Foods, managing popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across the United States. With numerous locations nationwide, Fresh Dining Concepts is committed to delivering excellent customer experiences by offering high-quality products and exceptional service. As a prominent player in the food service industry, the company focuses on maintaining brand standards, innovative operational practices, and fostering a positive work environment for its employees. Joining Fresh Dining Concepts means becoming part of a reputable organization that values teamwork, growth, and customer satisfaction.

The Team Member position at Fresh Dining Concepts is integral to the success of the Auntie Anne's and Cinnabon outlets. This role involves preparing and presenting products such as pretzels, Cinnabons, yogurt, and beverages to guests, ensuring that all food and service standards are met. A Team Member is responsible not only for food preparation and presentation but also for maintaining cleanliness and organization within the store premises and equipment. The position demands a commitment to health and safety compliance, customer service excellence, and operational efficiency.

Team Members are expected to engage with customers warmly and professionally, promoting a friendly atmosphere and enhancing guest satisfaction. They perform various tasks including dough preparation, baking, dipping, and handling orders using point-of-sale systems. The role is designed for dynamic individuals who enjoy a fast-paced environment, have a passion for food service, and demonstrate a team-oriented attitude. Fresh Dining Concepts provides a supportive and inclusive workplace where team members can develop their skills, grow professionally, and contribute to the company’s ongoing success. This opportunity is suitable for individuals looking to start or advance their careers in food service with a recognized franchise operator.

Job Requirements

Prolonged standing, walking, squatting, bending, and repetitive hand and arm motions such as rolling and dipping
ability to lift 50 plus pounds
ability to work in a fast-paced, highly stressed environment
work with agility
ability to write simple correspondence in English and communicate effectively one-on-one or in small groups
ability to test products by taste, color, and smell
minimum age of 16 years to operate ovens and 18 years to operate mixers
compliance with safety and health regulations
availability for occasional long hours within laws

Job Qualifications

0-1 years of experience in the food service industry or equivalent retail experience
current food handler certification or ability to obtain within 30 days
basic math and reading skills
ability to understand and carry out oral or written instructions in English
strong guest focus with excellent people skills
availability to work shifts
ability to develop effective working relationships with co-workers
compliance with all health and sanitation laws and regulations
experience with computers, smartphones, iPads, retail handhelds, and POS systems preferred
general knowledge of food industry or retail operations preferred

Job Duties

Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
prepare specialty pretzels and other brand products for Cinnabon
insert, rotate, and remove pretzel and Cinnabon trays while monitoring oven baking time and product color
dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
prepare drinks and bag orders using proper health and safety measures
exhibit friendly and courteous attitudes toward guests and co-workers
host, greet, and serve guests with a smile and take orders
suggest and upsell products assertively and professionally
operate the point-of-sale system efficiently with accuracy
serve and provide samples to potential guests
set up equipment, utensils, and supplies for opening
break down, clean, and put away equipment, utensils, and supplies at closing
perform cleaning and maintenance as directed
comply with uniform and company hygiene standards
maintain regular attendance and punctuality
comply with company policies and federal, state regulations including OSHA and EPA