Team Member

Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a chain reaction of good. With a strong commitment to team culture, guest satisfaction, and business excellence, Caribou Coffee strives to be a place where employees can be themselves while making a meaningful impact on their community. The company prides itself on serving world-class coffee and building life-long relationships with its guests and team members. Caribou Coffee operates with a clear purpose centered around three pillars: Team, Guest, and Business, reflecting its dedication to a harmonious environment that values every stakeholder.

The company is currently looking to expand its team by hiring passionate individuals to join the "Bou Crew" as Team Members. This is a front-line position that plays a pivotal role in delivering the Caribou experience. Team Members are responsible for creating memorable day-making interactions with guests by providing unparalleled customer service and crafting beverages and food offerings to exacting standards. Working at Caribou Coffee offers an opportunity to be part of a supportive team environment where employees are encouraged to bring their authentic selves to work.

The Team Member role demands a blend of interpersonal skills, product knowledge, and operational abilities. Team Members are expected to develop personal, ongoing relationships with guests by practicing active listening, making knowledgeable recommendations, and anticipating guest needs proactively. Their tasks include handcrafting beverages per Caribou’s recognized standard operating procedures and preparing and serving food offerings. Team Members also take on various responsibilities such as managing cash drawer operations and maintaining store cleanliness, sanitization, and organization.

The ideal candidate for this role is someone who enjoys interacting with others, has a learner’s mentality, and is eager to make a positive impact. Team Members at Caribou Coffee bring the company’s Core Values to life daily — supporting one another, having fun, being themselves, taking ownership, and serving with love. This role requires resilience under pressure with a willingness to seek assistance when needed. Flexibility is important too, as the position may require working early mornings, evenings, some holidays, and weekends.

Physical demands of the role include the ability to stand, sit, bend, and move intermittently during shifts lasting between four to eight hours, and the ability to lift up to 50 pounds. Caribou Coffee is an Equal Opportunity Employer, committed to diversity and inclusivity regardless of race, religion, gender identity, age, disability, or veteran status. They also provide accommodations for applicants with disabilities or special needs.

Starting pay is subject to local and state minimum wage regulations, making this an accessible opportunity for individuals seeking entry-level or part-time employment in a highly rewarding and community-focused environment. This position is a great fit for those passionate about hospitality, coffee culture, and delivering exceptional guest service while being supported by a positive and dynamic team.