Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Team-oriented work environment
Training and development programs

Job Description

Solomon Capriotti is a well-established restaurant brand known for its commitment to delivering high-quality sandwiches using fresh ingredients and maintaining impeccable standards of food safety and customer service. The company has built a loyal customer base by focusing not only on the quality of their offerings but also on providing an exceptional dining experience. As part of the foodservice industry, Solomon Capriotti operates with a mission to share their passion for delicious sandwiches one at a time, which resonates through every level of its operations. Their employees are vital in upholding the company’s reputation by adhering to strict food preparation guidelines and ensuring that every customer is delighted with their meal and the overall service experience.

The role of Team Member at Solomon Capriotti is a full-time position that plays a crucial part in the company’s operational success. The Team Member is often the face of Solomon Capriotti, representing the restaurant in direct interaction with customers. This position demands a strong commitment to the company’s core values including passion, family, integrity, profitability, and genuineness. Employees in this role are expected to maintain uncompromising standards of quality and service by ensuring hot food is served hot, cold food cold, and all food is fresh at all times. In addition to food quality, the work environment is kept clean and safe, and employees are required to follow strict dress code guidelines by wearing full uniform and maintaining a friendly demeanor with a smile.

The Team Member will work under the guidance of the General Manager and must be flexible in their schedule as shifts can be during the day, afternoon, or night, including weekends and extended hours. This position requires stamina and the ability to stand for long periods, as well as occasionally lift objects up to 50 pounds. Communication skills, patience, and teamwork are essential in this fast-paced setting where time management is key to avoiding order errors and product waste. The role also necessitates the handling of money and stock supplies, requiring basic math skills.

An important part of the Team Member’s responsibilities includes completing all required training programs assigned to their specific duties. Continuous learning and skill development are encouraged and required throughout their employment. By joining the Solomon Capriotti team, the employee becomes part of a family-oriented company culture that values caring for people and walking the talk of integrity. Every team member is expected to contribute to the profitability of the restaurant by working collaboratively to create a great customer experience that keeps guests coming back.

Job Requirements

  • Customer service skills with patience and calm communication
  • Ability to uphold professional appearance and dress code
  • Basic math skills for handling money and stock
  • Effective time management to prevent errors and accidents
  • Physical stamina to stand long hours and lift up to 50 pounds
  • Flexibility to work various shifts including nights and weekends
  • Commitment to upholding Capriotti’s food quality standards
  • Completion of all assigned training programs

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or foodservice preferred
  • Good communication skills
  • Basic math skills for handling cash transactions
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Ability to stand for extended periods and lift up to 50 pounds
  • Strong teamwork and interpersonal skills

Job Duties

  • Serve customers with a friendly and professional attitude
  • Maintain food quality by ensuring hot food is hot and cold food is cold
  • Prepare fresh food items according to company recipes and standards
  • Follow all food safety and hygiene guidelines
  • Handle cash and manage transactions accurately
  • Maintain a clean and organized work environment
  • Collaborate with team members to provide excellent customer service

Job Criteria

Experience

No experience required


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