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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Fresh Dining Concepts, LLC is a dynamic and well-established company that operates leading food service brands including Auntie Anne's and Cinnabon. These renowned brands are globally recognized for their delicious pretzels, cinnamon rolls, and specialty beverages, consistently delivering high-quality products to guests in malls, airports, and commercial locations. Fresh Dining Concepts is committed to excellence in food preparation, customer service, and store maintenance, promoting a friendly atmosphere and adhering to strict health and safety regulations. As a company, Fresh Dining Concepts values team collaboration, professional growth, and an engaging work environment that supports both newcomers and experienced individuals in the... Show More
Job Requirements
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- ability to stand prolonged periods, walk, squat, bend, and perform repetitive hand/arm motions
- ability to lift 50+ pounds
- ability to work in a fast-paced, highly stressed environment
- work with agility
- occasional long hours within applicable laws
- ability to write simple correspondence in English
- ability to effectively communicate in one-on-one and small group settings
- ability to test products by taste, color, and smell
- minimum age 16 to operate oven
- minimum age 18 to operate mixer
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification, or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- full-time status is earned by performance and schedule availability
- experience in computer, smart phones, iPads, retail handhelds, and POS systems (preferred)
- general knowledge and understanding of the food industry or retail operations (preferred)
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile and take orders
- assertively and professionally suggest and upsell to increase the company’s profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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