Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.37
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

401k
Free CPR training
First aid training
AED training
Free food handler training
Free Chuze Fitness Membership
Discounts on retail and smoothie purchases
Training and growth opportunities

Job Description

Chuze Fitness is a dynamic leader in the fitness industry, dedicated to reinventing the gym experience by emphasizing hospitality, community, and compassion. Established with a strong belief that fitness should be accessible and enjoyable for everyone, Chuze Fitness has cultivated a vibrant and supportive atmosphere where both members and employees feel welcomed and valued. As a company, Chuze Fitness prioritizes people—whether it be their members or team members—resulting in a culture that celebrates kindness, inclusivity, and an energetic community spirit. Operating as a modern fitness facility, Chuze Fitness offers state-of-the-art equipment, engaging fitness programs, and amenities designed to maximize members' wellness journeys. With locations that encourage sociability and positive interaction, Chuze Fitness is more than just a gym—it is a gathering place where people come together to thrive physically and socially.

Joining the Chuze Fitness team means becoming part of a company that truly values hospitality at its core. This role is perfect for individuals who are passionate about creating exceptional customer experiences and who embody kindness and a strong work ethic. As a front-line team member, you are entrusted with the critical responsibility of fostering a welcoming environment for members, guests, and prospects. The position involves a versatile array of duties ranging from greeting and engaging with members to providing comprehensive tours and assisting with membership sign-ups. Additionally, maintaining the cleanliness and presentation of the facility to high standards is a key part of the role, contributing to an inviting and spotless gym atmosphere.

Besides in-person interactions, the job requires proficiency in customer service via phone communications, managing point-of-sale transactions, and handling billing inquiries or disputes with professionalism and efficiency. Team members are encouraged to continuously engage in learning opportunities through the company's Learning Management System (LMS), ensuring knowledge of membership offerings, fitness programs, amenities, and equipment remains current and accurate. The role may also include preparing and serving smoothies where applicable, which calls for attention to quality and customer preferences.

Chuze Fitness offers a pay range of $18.00 to $19.37 per hour, creating a competitive wage environment. This employment opportunity is designed for individuals who enjoy being at the heart of hospitality and community-driven service within an energetic fitness setting. The company values diversity and inclusion, welcoming applicants from all backgrounds to contribute their unique talents and perspectives to enhance the already thriving team atmosphere. If you seek a career that blends engaging social interaction with consistent personal growth and supportive teamwork, this position at Chuze Fitness is an excellent choice.

Job Requirements

  • Able to read, write, and speak clearly in English
  • Ability to tour the gym including walking and climbing stairs
  • Capability to bend, kneel, and perform repetitive arm movements
  • Ability to stand for long periods
  • Basic computer operations skills
  • Ability to lift at least 50lbs

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency
  • Willingness to learn and adapt
  • Friendly and approachable demeanor

Job Duties

  • Welcome, greet, and interact with all members, prospective members, and guests
  • Provide membership information and facilitate tours
  • Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
  • Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
  • Assist with billing issues and disputes and escalate to leadership when needed
  • Regularly review and complete all training materials and updates in the Learning Management System (LMS)
  • Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
  • Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
  • Attend and participate in regularly scheduled team meetings

Job Criteria

Experience

Entry Level (1-2 years)


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