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Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance

Job Description

Restaurant Brands California is a prominent US subsidiary of Restaurant Brands New Zealand and stands as one of the largest KFC franchise operators in the United States, managing 72 locations across Southern California with ongoing expansion plans. This establishment is renowned for a culture that emphasizes recognition and is deeply rooted in strong values promoting teamwork, customer satisfaction, and community engagement. Working with Restaurant Brands California means joining a vibrant and dynamic environment where each team member is valued for their contribution towards delivering an exceptional fast-food experience to customers. Located at 1151 W 6th St, Corona, CA, this role offers the opportunity to be part of a well-established network that prioritizes quality service and employee growth.

The Team Member position is a full-time role tailored for individuals eager to work within a fast-paced, customer-focused restaurant setting. The wage ranges from $20 to $22 per hour, reflecting a competitive pay scale in the quick-service industry. As a Team Member, the role involves using a cash register to efficiently process guest orders, handle payments, and ensure smooth transaction flow. Precision in order accuracy and customer interaction are key skills sought in this position to maintain high satisfaction and operational standards. The role also incorporates responsibilities such as maintaining cleanliness in dining and bathroom areas, preparing food items, and assisting with cooking and packaging orders. Employees are expected to consistently display a friendly attitude and a pleasant demeanor to foster a welcoming atmosphere for guests.

In addition to routine duties, team members engage in suggestive selling to help guests select their meals, thus boosting sales and enhancing the customer experience. Maintaining an accurate and balanced cash till by strictly following cash handling procedures is another crucial aspect of this job. There is a strong focus on adhering to company standards and procedures when fulfilling orders, alongside maintaining a clean and safe work environment. Periods of lower customer traffic provide an opportunity to perform supplementary tasks such as washing dishes, prepping side dishes, and supporting kitchen operations to ensure readiness for upcoming service demands.

This position includes opportunities for professional development and ongoing training, encouraging staff to build upon their skills and take on further responsibilities over time. Flexibility is required regarding work schedules, including availability on weekends and holidays, to meet the operational demands of the restaurant. The company fosters an inclusive workplace that values diversity and equal opportunity, ensuring that applications from individuals of all backgrounds are welcomed and considered fairly.

Restaurant Brands California takes pride in offering a comprehensive benefits package to its eligible employees. This includes medical, dental, and vision insurance, life insurance coverage, a 401(k) retirement plan, paid vacation, and sick leave, as well as employee discounts and free meals during shifts. These benefits highlight the company's commitment to the well-being and satisfaction of its staff members, making it an attractive choice for candidates seeking stability and growth in the hospitality industry.

Overall, this Team Member role presents an excellent chance for motivated individuals to join a leading KFC franchise operator known for its strong values, supportive environment, and commitment to both employee development and customer satisfaction. Working at Restaurant Brands California means being part of a reputable organization dedicated to quality, recognition, and community impact in the fast-food sector.

Job Requirements

  • High school diploma or equivalent preferred
  • Experience in cook or customer service roles desired
  • Ability to reliably commute or plan to relocate before starting work
  • Strong work ethic and team collaboration skills
  • Flexible availability including day, evening, and weekend shifts
  • Ability to maintain an accurate balanced cash till
  • Pleasant demeanor and friendly attitude

Job Qualifications

  • Previous customer service or cashier experience in a quick service environment
  • Strong verbal and written communication skills
  • Proficiency using Microsoft Office suite including Word and Excel
  • Interest and availability to work flexible hours including weekends and holidays
  • Ability to prioritize work and demonstrate problem-solving skills
  • Attention to detail and high personal standards for quality of work
  • Interest in continued training and development

Job Duties

  • Use cash register to ring up guests
  • Accept payments and provide receipts
  • Ensure all transactions run smoothly
  • Maintain customer satisfaction
  • Maintain clean dining room and restroom areas
  • Assemble food orders accurately
  • Follow company standards and procedures to fulfill orders

Job Criteria

Experience

Mid Level (3-7 years)


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