Team Member

Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating day-making experiences that spark a chain reaction of GOOD. As a company, Caribou Coffee places a strong emphasis on its core values which revolve around the team, guests, and the business. The company prides itself on fostering a welcoming environment where employees, often referred to as the 'Bou Crew,' can be themselves while making meaningful contributions not only to the company but also to the community. With a culture that nurtures life-long relationships and a shared passion for serving the best coffee, Caribou Coffee stands out as a leading brand in the specialty coffee industry.

The Team Member position at Caribou Coffee is pivotal in delivering exceptional customer service and embodying the brand's purpose and values. This role involves engaging with guests by developing ongoing personal relationships, actively listening to their needs, and anticipating opportunities to enhance their experience. Team Members are responsible for hand-crafting beverages according to Caribou's precise standards and preparing and serving food offerings in line with company procedures. Flexibility is key, as employees float between barista and guest service roles while supporting the team in various capacities. Maintaining a welcoming, clean, and organized store atmosphere is also a significant part of the job.

Team Members at Caribou Coffee bring joy and enthusiasm to their interactions, focusing on making fun happen and serving with love. They show resilience under pressure, take ownership of their responsibilities, and always strive to improve through a learner's mindset. The role requires individuals who are ready to be reliable, supportive teammates who exemplify the company’s core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love.

Physically, the position demands capabilities such as seeing, hearing, speaking, reaching, and lifting up to 50 pounds while standing, sitting, bending, and moving intermittently for 4 to 8 hours per shift. Caribou Coffee is an equal opportunity employer, actively promoting diversity and inclusion, and accommodating individuals with disabilities. The company values a workplace free from discrimination and harassment, irrespective of race, color, religion, sex, national origin, and other protected characteristics.

Working at Caribou Coffee means becoming part of a supportive and dynamic team in a vibrant setting that encourages growth, connection, and excellence in coffee craftsmanship. For those seeking to start or advance their career in the restaurant or retail sector with a focus on customer service and quality, the Team Member role at Caribou Coffee represents an excellent opportunity to contribute positively while developing valuable skills in a fast-paced and rewarding environment.