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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.94 - $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
employee recognition programs
flexible scheduling

Job Description

Fresh Dining Concepts is a prominent franchisee renowned for operating several popular food and beverage brands across the United States. As the leading franchisee of Goto Foods, Fresh Dining Concepts proudly manages and operates well-known franchises such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With a strong presence nationwide, the company is dedicated to delivering high-quality food products and exceptional customer service. Their commitment to excellence has made them a trusted name within the food service industry and a preferred employer for individuals seeking growth and opportunity in the retail food sector.

The role of Team Member at... Show More

Job Requirements

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • Current food handler certification or ability to obtain within 30 days as required by local laws
  • Basic math and reading skills
  • Ability to understand and carry out oral or written instructions in English
  • Strong guest focus and excellent interpersonal skills
  • Availability to work shifts
  • Ability to develop and maintain effective working relationships with co-workers
  • Compliance with all health and sanitation laws and regulations
  • Ability to stand for prolonged periods, walk, squat, bend, and perform repetitive hand and arm motions
  • Ability to lift over 50 pounds
  • Ability to work in a fast-paced environment
  • Agility
  • Ability to write simple correspondence in English
  • Ability to share information effectively in one-on-one or small group settings
  • Ability to test products by taste, color, and smell
  • Minimum age of 16 to operate ovens and 18 to operate mixers

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • Current food handler certification, or ability to obtain certification within the first 30 days as required by local law
  • Basic math and basic reading skills
  • Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • Strong guest focus with excellent people skills
  • including positive can-do attitude and quick learner
  • Availability to work shifts
  • Ability to develop and maintain effective working relationships with co-workers
  • Compliance with all health and sanitation laws and regulations
  • Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
  • General knowledge and understanding of the food industry or retail operations preferred, but not required

Job Duties

  • Prepare dough and other products (lemonade, butter, dips, Cinnabons, and Carvel Ice Creams)
  • Roll, twist, dip, shape, bake, and pack Cinnabons and Carvel Ice cream
  • Prepare specialty Cinnabon or other brand products for Cinnabon
  • Insert, rotate, and remove Cinnabon trays
  • monitor ovens for correct baking time and product color
  • Dip, drain, and fill Cinnabons in the warmer/hot plate
  • Prepare drinks and bag orders using appropriate health and safety measures
  • Exhibit a friendly, and courteous attitude toward guests and co-workers
  • Host, greet, and serve guests with a smile, and take orders
  • Assertively and professionally suggest and upsell to increase the company’s profitability and check average
  • Operate the point-of-sale system efficiently with minimum voids and accurately make change
  • Serve and provide samples to potential guests
  • Set up equipment, utensils, and supplies for opening
  • Break down, clean, and put away equipment, utensils, and supplies at closing
  • Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
  • Always comply with uniform policy and company hygiene/appearance standards
  • Maintains regular and consistent attendance and punctuality
  • Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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