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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule
Job Description
Caribou Coffee is a renowned coffeehouse brand dedicated to creating day-making experiences that spark a positive chain reaction of good throughout the communities they serve. Established as a warm and inviting cafe destination, Caribou Coffee continuously focuses on three core values: team, guest, and business. Their commitment goes beyond simply serving coffee; they cultivate a welcoming environment where team members can be themselves, make a meaningful impact, and foster life-long relationships with customers. Caribou Coffee prides itself on its ability to deliver exceptional products and memorable guest interactions, positioning itself as a leader in the specialty coffee retail market.
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Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer following all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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