Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
Training
Job Description
Fresh Dining Concepts is a prominent franchisee operating under ToGo Foods, a franchisor renowned for managing popular food brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations strategically placed across the United States, Fresh Dining Concepts is dedicated to delivering high-quality food products and exceptional customer service. The company prides itself on maintaining strong brand values and fostering a supportive environment for its employees, making it an ideal place for individuals who are passionate about the foodservice industry to grow and thrive.
The role of a Team Member at Fresh Dining Concepts is an entry-level position focused on the preparation and presentation of Auntie Anne's and/or Cinnabon products. This position demands attention to detail, a commitment to food safety, and an enthusiastic approach towards guest service. Team Members play a critical role in ensuring the store’s cleanliness and operational efficiency, as well as maintaining equipment. The position requires a collaborative spirit, as employees will work closely with team members and management to uphold company standards and exceed guest expectations.
As a Team Member, you will be at the forefront of creating delicious, fresh products such as pretzels, Cinnabons, and refreshing beverages. Tasks include dough preparation, rolling, shaping, baking, dipping, and packaging, all performed while adhering to strict health and safety standards. The ability to effectively operate point-of-sale systems is also essential for this role. Exceptional communication skills are necessary for providing a friendly and welcoming environment, suggesting upsells, and ensuring accurate order processing.
This position is ideal for candidates who are eager to join a dynamic team, develop valuable skills, and contribute positively to customer satisfaction. Whether you have prior experience or are looking to start your career in the foodservice or retail industry, Fresh Dining Concepts offers a supportive atmosphere where you can learn and advance. With clear expectations, comprehensive training, and a focus on teamwork, this role provides an excellent opportunity to be part of a well-established franchise organization known for quality and customer care.
The role of a Team Member at Fresh Dining Concepts is an entry-level position focused on the preparation and presentation of Auntie Anne's and/or Cinnabon products. This position demands attention to detail, a commitment to food safety, and an enthusiastic approach towards guest service. Team Members play a critical role in ensuring the store’s cleanliness and operational efficiency, as well as maintaining equipment. The position requires a collaborative spirit, as employees will work closely with team members and management to uphold company standards and exceed guest expectations.
As a Team Member, you will be at the forefront of creating delicious, fresh products such as pretzels, Cinnabons, and refreshing beverages. Tasks include dough preparation, rolling, shaping, baking, dipping, and packaging, all performed while adhering to strict health and safety standards. The ability to effectively operate point-of-sale systems is also essential for this role. Exceptional communication skills are necessary for providing a friendly and welcoming environment, suggesting upsells, and ensuring accurate order processing.
This position is ideal for candidates who are eager to join a dynamic team, develop valuable skills, and contribute positively to customer satisfaction. Whether you have prior experience or are looking to start your career in the foodservice or retail industry, Fresh Dining Concepts offers a supportive atmosphere where you can learn and advance. With clear expectations, comprehensive training, and a focus on teamwork, this role provides an excellent opportunity to be part of a well-established franchise organization known for quality and customer care.
Job Requirements
- minimum age to operate Cinnabon/Auntie Anne's oven is 16 years old
- minimum age to operate Cinnabon/Auntie Anne's mixer is 18 years old
- ability to perform prolonged/stationary standing, walking, squatting, bending, and repetitive hand/arm motions
- ability to lift 50+ pounds
- ability to work in a fast-paced, highly stressed environment
- work with agility
- occasional long hours within applicable state and federal laws
- ability to write simple correspondence in English
- ability to effectively share information in one-on-one or small group settings
- ability to test products by taste, color, and smell
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills
- positive can-do attitude
- quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience with computers, smartphones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile
- take orders
- assertively and professionally suggest and upsell to increase company profitability and check average
- operate point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- breakdown, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed
- comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with company policies and relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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