Team Member

Caribou Coffee is a well-known coffeehouse chain that has cultivated a strong reputation for creating day-making experiences centered around their core values of teamwork, guest satisfaction, and business excellence. Established with the purpose of sparking a chain reaction of GOOD, Caribou Coffee focuses on building a community where employees and guests alike feel valued and inspired. Their commitment to providing unparalleled service and meticulously crafted beverages has earned them a loyal customer base across the United States. This welcoming environment encourages employees to be themselves while making meaningful impacts on their community, fostering lifelong relationships, and serving some of the finest coffee available. Caribou Coffee operates with a clear focus on TEAM, GUEST, and BUSINESS, making it a vibrant place for individuals passionate about hospitality, quality, and personal growth.

The role of a Team Member at Caribou Coffee is fundamental to delivering the brand's promise of exceptional guest experiences. As the core of the Caribou experience, the Team Member is responsible for crafting world-class hand-made beverages, preparing and serving food items, and ensuring a clean, organized, and inviting atmosphere in the store. This position calls for an individual who can engage with guests by developing personal connections, anticipating needs, and providing knowledgeable and enthusiastic recommendations. Team Members float between barista and guest service roles and are expected to handle all team responsibilities with a positive, ownership-driven mindset.

Team Members at Caribou Coffee embody the company’s core values by supporting one another, creating fun, being authentic, taking ownership, and serving with love. They demonstrate resilience under pressure, communicate effectively, and actively seek to improve their skills. The role requires showing up with a learner’s mentality and a commitment to doing things correctly and effectively. Physical demands include standing for up to 8 hours, lifting up to 50 pounds, and other typical activities associated with working in a fast-paced café environment. Caribou Coffee provides equitable employment opportunities and welcomes applicants from all backgrounds, ensuring an inclusive, diverse workplace. The position typically requires availability for early mornings, evenings, weekends, and holidays as needed, with a minimum age requirement of 16 years old. This role is ideal for those seeking a dynamic, community-oriented environment where passion for coffee and guest service can flourish.