Team Member

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Rotating Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Employee Discounts

401(k) Plan

employee training

Job Description

Fresh Dining Concepts is a prominent franchisee specializing in the operation of popular food and beverage brands across the United States. As the leading franchisee of ToGo Foods, Fresh Dining Concepts manages several well-known and beloved brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations nationwide, the company is dedicated to delivering high-quality products and exceptional customer service while maintaining operational excellence across all venues. Fresh Dining Concepts operates in the quick-service restaurant and retail food industry, providing guests with unique and flavorful food experiences that cater to a variety of tastes and preferences. The company prides itself on fostering a positive working environment that encourages teamwork, growth, and a commitment to customer satisfaction. Employment opportunities at Fresh Dining Concepts offer a dynamic setting where individuals can develop their skills in food preparation, customer service, and store operations.

The Team Member position at Fresh Dining Concepts is integral to daily operations, focusing on the preparation and presentation of Auntie Anne’s and/or Cinnabon products, alongside maintaining the cleanliness and functionality of the store and its equipment. Team members play a vital role in ensuring that each guest receives a high-quality product served in a welcoming environment. Responsibilities include preparing dough, specialty pretzels, and other brand-specific products, operating ovens and warmers, assembling orders, and engaging with customers in a friendly and professional manner. This role demands attention to detail, a commitment to health and safety standards, and the ability to efficiently handle point-of-sale transactions while promoting additional purchases to enhance company profitability. Fresh Dining Concepts values team members who bring enthusiasm, a positive attitude, and a willingness to learn and grow within the company. This position offers an exciting opportunity for those interested in gaining experience in the food service industry, working in a fast-paced yet supportive environment where every team member’s contribution is important. While no extensive prior experience is required, a current food handler certification or the ability to obtain one quickly is necessary, and all team members must uphold company policies, legal regulations, and maintain high standards of hygiene and uniform compliance. Fresh Dining Concepts fosters a culture of respect, punctuality, and adherence to operational procedures, ensuring both guests and employees enjoy a safe and productive setting.

Job Requirements

0-1 years of experience in the food service industry or equivalent retail experience
current food handler certification or ability to obtain certification within the first 30 days as required by local law
basic math and basic reading skills
ability to understand and carry out oral and/or written instructions in English and request clarification when needed
strong guest focus with excellent people skills including positive can-do attitude and quick learner
availability to work shifts
ability to develop and maintain effective working relationships with co-workers
compliance with all health and sanitation laws and regulations

Job Qualifications

0-1 years of experience in the food service industry or equivalent retail experience
current food handler certification or ability to obtain certification within the first 30 days as required by local law
basic math and basic reading skills
ability to understand and carry out oral and/or written instructions in English and request clarification when needed
strong guest focus with excellent people skills including positive can-do attitude and quick learner
availability to work shifts
ability to develop and maintain effective working relationships with co-workers
compliance with all health and sanitation laws and regulations
experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
general knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
prepare specialty pretzels or other brand products for Cinnabon
insert, rotate, and remove pretzel and Cinnabon trays
monitor ovens for correct baking time and product color
dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
prepare drinks and bag orders using appropriate health and safety measures
exhibit a friendly and courteous attitude toward guests and co-workers
host, greet, and serve guests with a smile and take orders
assertively and professionally suggest and upsell to increase profitability and check average
operate the point-of-sale system efficiently with minimum voids and accurately make change
serve and provide samples to potential guests
set up equipment, utensils, and supplies for opening
break down, clean, and put away equipment, utensils, and supplies at closing
perform cleaning and maintenance procedures as directed by team member in charge
always comply with uniform policy and company hygiene and appearance standards
maintain regular and consistent attendance and punctuality
comply with Fresh Dining Concepts policies and relevant federal and state regulations including safety and environmental standards