
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Caribou Coffee is a leading specialty coffee and espresso retailer that prides itself on creating a unique and memorable experience for its guests. Founded with a passion for premium coffee, Caribou has established itself as a beloved brand, known for its commitment to quality, community, and sustainability. As a company, Caribou Coffee emphasizes a welcoming atmosphere where both customers and employees feel valued and inspired. This focus on hospitality and excellence makes Caribou Coffee not just a place to enjoy coffee, but a place to connect and enjoy life’s moments. Operating numerous locations across the country, Caribou Coffee continues to grow while staying true to its roots of crafting exceptional beverages and providing remarkable service.
The Team Member role at Caribou Coffee is essential to delivering the brand's promise and ensuring every guest has a day-making experience. This position involves more than just making coffee; it requires creating excellent customer interactions that reflect the Purpose and Values of Caribou. The Team Member must be adept at preparing world-class, hand-crafted beverages while maintaining a clean, organized, and welcoming environment. They are the face of the company, responsible for engaging customers enthusiastically and making each visit special. This role suits individuals who thrive in a dynamic, fast-paced setting and who are passionate about delivering exceptional guest service. Whether greeting guests with a smile, customizing drinks to meet specific preferences, or supporting the team to ensure smooth operations, the Team Member plays a vital role in Caribou Coffee’s success. As such, the position calls for individuals with strong communication skills, a positive attitude, and a genuine love for coffee and community. The role is typically part-time or full-time, with various shifts available to accommodate diverse scheduling needs. Competitive pay and employee benefits are standard, reflecting Caribou’s investment in its people. Overall, the Team Member position offers an opportunity to be part of a vibrant company culture that values teamwork, quality, and the joy of great coffee.
The Team Member role at Caribou Coffee is essential to delivering the brand's promise and ensuring every guest has a day-making experience. This position involves more than just making coffee; it requires creating excellent customer interactions that reflect the Purpose and Values of Caribou. The Team Member must be adept at preparing world-class, hand-crafted beverages while maintaining a clean, organized, and welcoming environment. They are the face of the company, responsible for engaging customers enthusiastically and making each visit special. This role suits individuals who thrive in a dynamic, fast-paced setting and who are passionate about delivering exceptional guest service. Whether greeting guests with a smile, customizing drinks to meet specific preferences, or supporting the team to ensure smooth operations, the Team Member plays a vital role in Caribou Coffee’s success. As such, the position calls for individuals with strong communication skills, a positive attitude, and a genuine love for coffee and community. The role is typically part-time or full-time, with various shifts available to accommodate diverse scheduling needs. Competitive pay and employee benefits are standard, reflecting Caribou’s investment in its people. Overall, the Team Member position offers an opportunity to be part of a vibrant company culture that values teamwork, quality, and the joy of great coffee.
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Must be at least 18 years old
Job Qualifications
- Excellent communication skills
- Prior customer service experience preferred
- Ability to work in a fast-paced environment
- Strong teamwork and interpersonal skills
- Positive attitude and enthusiasm for coffee and customer service
Job Duties
- Greet customers warmly and provide exceptional guest service
- Prepare and serve handcrafted coffee and espresso beverages
- Maintain cleanliness and organization of the work area
- Follow all safety and quality standards
- Collaborate with team members to ensure smooth store operations
- Support training of new team members
- Handle transactions accurately and efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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