Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Team-oriented work environment
Job Description
Fresh Dining Concepts is a prominent franchisee of ToGo Foods, the franchisor for nationally recognized brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Operating locations throughout the United States, Fresh Dining Concepts is committed to delivering high-quality food products and exceptional customer service. As a company, it prioritizes employee development and maintaining a strong, dedicated team that works towards providing an outstanding guest experience. Fresh Dining Concepts continues to grow and seek passionate individuals to join its dynamic workforce.
The Team Member position at Fresh Dining Concepts specifically focuses on the preparation and presentation of Auntie Anne's and/or Cinnabon products. This role is essential in ensuring that guests receive freshly prepared, delicious items served with friendly and courteous service. Team Members are responsible not only for food preparation but also for maintaining the cleanliness and proper functioning of store premises and equipment according to company standards. This position requires a strong guest focus, multitasking capabilities, and adherence to health and safety protocols.
The role includes various food preparation tasks such as preparing dough, rolling, shaping, baking, and packaging pretzels and Cinnabon products. Team Members will also create specialty items, monitor oven baking times, and fill products in warmers or hot plates. Additional responsibilities include preparing beverages, bagging orders, and engaging with customers by taking orders, providing samples, and making professional upsell recommendations to enhance the guest experience and company profitability.
Fresh Dining Concepts values team members who demonstrate a positive attitude, excellent communication skills, and the ability to work effectively with coworkers. Employees must maintain uniform and hygiene standards while complying with all relevant federal and state regulations, including OSHA, EPA, and ADA requirements. The position demands physical stamina to perform repetitive motions, prolonged standing, and the capability to lift over 50 pounds. It also requires agility and the ability to work in a fast-paced environment often under pressure.
This opportunity is ideal for those entering the food service or retail industry, offering experience with point-of-sale systems and exposure to well-known food brands. Fresh Dining Concepts supports growth and development for its team members, making this position a valuable entry point into the hospitality and food franchise industry with potential for advancement. Applicants should be prepared to work shifts, demonstrate a commitment to customer service, and uphold safety and sanitation standards.
In summary, the Team Member position with Fresh Dining Concepts offers a hands-on role within a respected franchise network, focusing on delivering quality food products and excellent customer service. It is a fast-paced, collaborative work environment that requires energetic, friendly, and dependable individuals ready to contribute to the company’s continued success.
The Team Member position at Fresh Dining Concepts specifically focuses on the preparation and presentation of Auntie Anne's and/or Cinnabon products. This role is essential in ensuring that guests receive freshly prepared, delicious items served with friendly and courteous service. Team Members are responsible not only for food preparation but also for maintaining the cleanliness and proper functioning of store premises and equipment according to company standards. This position requires a strong guest focus, multitasking capabilities, and adherence to health and safety protocols.
The role includes various food preparation tasks such as preparing dough, rolling, shaping, baking, and packaging pretzels and Cinnabon products. Team Members will also create specialty items, monitor oven baking times, and fill products in warmers or hot plates. Additional responsibilities include preparing beverages, bagging orders, and engaging with customers by taking orders, providing samples, and making professional upsell recommendations to enhance the guest experience and company profitability.
Fresh Dining Concepts values team members who demonstrate a positive attitude, excellent communication skills, and the ability to work effectively with coworkers. Employees must maintain uniform and hygiene standards while complying with all relevant federal and state regulations, including OSHA, EPA, and ADA requirements. The position demands physical stamina to perform repetitive motions, prolonged standing, and the capability to lift over 50 pounds. It also requires agility and the ability to work in a fast-paced environment often under pressure.
This opportunity is ideal for those entering the food service or retail industry, offering experience with point-of-sale systems and exposure to well-known food brands. Fresh Dining Concepts supports growth and development for its team members, making this position a valuable entry point into the hospitality and food franchise industry with potential for advancement. Applicants should be prepared to work shifts, demonstrate a commitment to customer service, and uphold safety and sanitation standards.
In summary, the Team Member position with Fresh Dining Concepts offers a hands-on role within a respected franchise network, focusing on delivering quality food products and excellent customer service. It is a fast-paced, collaborative work environment that requires energetic, friendly, and dependable individuals ready to contribute to the company’s continued success.
Job Requirements
- Prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e. rolling, dipping pretzels/Cinnabons)
- ability to lift 50+ pounds
- ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff
- work with agility
- occasional long hours within the state and federal applicable laws
- ability to write simple correspondence in English
- ability to effectively share information in one-on-one and/or small group settings to guests and other employees who only speak English for safety and communication purposes
- ability to test products by taste, color, and smell
- minimum age to operate oven 16 years old (16-year-old not able to use freight elevator)
- minimum age to operate mixer 18 years old
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- current food handler certification or ability to obtain certification within the first 30 days as required by local law
- basic math and basic reading skills
- ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- strong guest focus with excellent people skills including positive can-do attitude and quick learner
- availability to work shifts
- ability to develop and maintain effective working relationships with co-workers
- compliance with all health and sanitation laws and regulations
- experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- general knowledge and understanding of the food industry or retail operations preferred but not required
Job Duties
- Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
- roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
- prepare specialty pretzels or other brand products for Cinnabon
- insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
- prepare drinks and bag orders using appropriate health and safety measures
- exhibit a friendly and courteous attitude toward guests and co-workers
- host, greet, and serve guests with a smile and take orders
- assertively and professionally suggest and upsell to increase the company’s profitability and check average
- operate the point-of-sale system efficiently with minimum voids and accurately make change
- serve and provide samples to potential guests
- set up equipment, utensils, and supplies for opening
- break down, clean, and put away equipment, utensils, and supplies at closing
- perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- always comply with uniform policy and company hygiene/appearance standards
- maintain regular and consistent attendance and punctuality
- comply with Fresh Dining Concepts, LLC policies and procedures including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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