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Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid vacation
Paid sick leave
employee discount
Free Shift Meals
flexible schedule
Paid training

Job Description

Restaurant Brands California is the US Subsidiary of Restaurant Brands New Zealand, operating as one of the largest KFC franchise operators in the United States. The company manages 72 locations across Southern California and continues to grow, focusing on delivering exceptional customer experiences and maintaining a culture that celebrates recognition rooted deeply in its core values. As part of a global brand recognized for its quality chicken offerings, Restaurant Brands California emphasizes a supportive work environment and opportunities for professional growth within the fast-paced quick service restaurant industry.

The Team Member role at Restaurant Brands California is a full-time, hourly position offering a competitive wage ranging from $20 to $21 per hour. This role is integral to the daily operations of the restaurant, involving direct interaction with guests, handling transactions, and ensuring the cleanliness and efficiency of the dining environment. Team Members are responsible for greeting customers warmly, assisting with meal selections through suggestive selling, and accurately processing payments using the cash register. In addition to cashier duties, Team Members also work as Packline operators assembling orders received from guests or online platforms, highlighting the multifaceted nature of the job.

Attention to detail, a positive attitude, and excellent communication skills are essential for success in this role. Team Members must adhere to rigorous cash handling procedures to maintain accurate cash tills and follow all company standards to fulfill orders promptly. The role also requires maintaining hygiene standards by cleaning dining and bathroom areas and, during slower periods, helping with dishwashing and food preparation such as heating side dishes and prepping for future shifts.

This position suits individuals who thrive in a team-based, fast-moving environment and are eager to develop their skills in customer service, cash handling, and food service operations. The company values employees who exhibit strong work ethics, problem-solving abilities, and a willingness to engage in ongoing training and professional development. Team Members at Restaurant Brands California enjoy a variety of benefits, including comprehensive medical, dental, and vision insurance, life insurance, a 401(k) program, paid vacation and sick leave, free shift meals, and employee discounts. The company encourages a diverse and inclusive workplace where all qualified applicants receive fair consideration regardless of background.

The shifts for this position are flexible, ranging from 5 to 8 hours during day, evening, and weekend periods, allowing Team Members to balance work with personal responsibilities. Located in Los Angeles, CA, this in-person position requires reliable commuting or relocation plans. High school education or equivalent is preferred, alongside prior experience in customer service, cashier roles, or as a cook in fast service settings. Strong verbal and written communication skills, proficiency with Microsoft Office tools, and a commitment to quality work are also important qualifications.

At-will employment status applies, providing both the employee and employer flexibility in the employment relationship. Restaurant Brands California upholds equal employment opportunity principles and rigorously adheres to federal, state, and local laws regarding employee rights. This opportunity offers a rewarding pathway for motivated individuals seeking a foothold or advancement in the quick service restaurant industry within a respected and expanding franchise operation.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service, cashier, or cook desired
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office suite including Word and Excel
  • Interest and availability to work flexible hours including weekends and holidays
  • Ability to prioritize work effectively
  • Demonstrated problem-solving skills
  • Strong work ethic and commitment to quality
  • Reliable commute or planning to relocate before starting work
  • Ability to work in person at Los Angeles, CA location

Job Qualifications

  • Previous customer service or cashier experience in quick service environment or similar role
  • Strong verbal and written communication skills
  • Proficiency using Microsoft Office suite including Word and Excel
  • Interest and availability to work flexible hours including weekends and holidays
  • Ability to prioritize work and demonstrate problem-solving ability
  • Attention to detail
  • Strong work ethic and high personal standards for quality of work
  • Interest in continued training and development
  • High school diploma or equivalent preferred

Job Duties

  • Use cash register to ring up guests
  • Accept payments and provide receipts
  • Ensure all transactions run smoothly
  • Maintain a clean dining room and bathroom area
  • Assemble orders as Packline operator from guest or online orders
  • Assist guests in selecting meals and suggestive selling
  • Follow cash handling procedures to maintain accurate cash till
  • Follow all company standards and procedures to fulfill orders
  • Wash dishes during slow periods
  • Heat up or cook side dishes and prep for the day or next day
  • Maintain a positive and friendly attitude

Job Criteria

Experience

Entry Level (1-2 years)


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