Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Career advancement opportunities
flexible scheduling
Job Description
We are a leading franchisee of Focus Brands, the esteemed franchisor behind popular and beloved brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With a widespread presence across the United States, our company thrives on delivering exceptional food and beverage experiences through a strong commitment to quality, customer satisfaction, and brand excellence. As part of the Focus Brands family, we uphold rigorous standards for product quality, customer service, and operational efficiency, ensuring each location meets high expectations while fostering a positive and engaging atmosphere for both customers and employees.
Jamba Juice, one of our flagship brands, specializes in delivering freshly blended smoothies, juices, and a range of healthy snack options, appealing to a health-conscious demographic seeking convenient and nutritious refreshment options. Our commitment to quality ingredients, innovative product offerings, and outstanding customer service continues to solidify Jamba Juice's position as a leader in the smoothie and juice bar industry.
We are currently seeking dedicated and enthusiastic Team Members to join our Jamba Juice locations. This role is pivotal in maintaining the brand's reputation for delivering an outstanding customer experience through meticulous preparation, presentation, and customer engagement. Team Members are responsible for upholding the standards set forth by Jamba Juice and Fresh Dining Concepts, LLC, ensuring that the store premises and equipment remain in excellent condition, and that all products are consistently prepared to meet brand specifications.
The ideal candidate will be a positive individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and embraces the core values of the brand, represented by the acronyms F.I.B.E.R. and B.O.O.S.T. This role involves direct interaction with customers, requiring a high level of professionalism and attentiveness to create memorable experiences. Team Members will execute daily store operations including cleaning, stocking, and operating food preparation machinery, adhering strictly to all health, safety, and sanitation regulations. They will also be trained to proficiently handle point-of-sale transactions, upsell products to enhance profitability, and maintain the aesthetic appeal of the store through proper merchandising and cleanliness.
This position provides an excellent opportunity for individuals looking to start or advance their career in the food service industry, offering hands-on experience with well-recognized brands and comprehensive training programs. While previous experience in the food service or retail industry is advantageous, new entrants with the right attitude and willingness to learn are also encouraged to apply. In addition to a dynamic work environment, we offer opportunities for growth and development within Focus Brands' expansive network. Join our team and be part of a brand that values quality, wellness, and exceptional service in every customer interaction.
Jamba Juice, one of our flagship brands, specializes in delivering freshly blended smoothies, juices, and a range of healthy snack options, appealing to a health-conscious demographic seeking convenient and nutritious refreshment options. Our commitment to quality ingredients, innovative product offerings, and outstanding customer service continues to solidify Jamba Juice's position as a leader in the smoothie and juice bar industry.
We are currently seeking dedicated and enthusiastic Team Members to join our Jamba Juice locations. This role is pivotal in maintaining the brand's reputation for delivering an outstanding customer experience through meticulous preparation, presentation, and customer engagement. Team Members are responsible for upholding the standards set forth by Jamba Juice and Fresh Dining Concepts, LLC, ensuring that the store premises and equipment remain in excellent condition, and that all products are consistently prepared to meet brand specifications.
The ideal candidate will be a positive individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and embraces the core values of the brand, represented by the acronyms F.I.B.E.R. and B.O.O.S.T. This role involves direct interaction with customers, requiring a high level of professionalism and attentiveness to create memorable experiences. Team Members will execute daily store operations including cleaning, stocking, and operating food preparation machinery, adhering strictly to all health, safety, and sanitation regulations. They will also be trained to proficiently handle point-of-sale transactions, upsell products to enhance profitability, and maintain the aesthetic appeal of the store through proper merchandising and cleanliness.
This position provides an excellent opportunity for individuals looking to start or advance their career in the food service industry, offering hands-on experience with well-recognized brands and comprehensive training programs. While previous experience in the food service or retail industry is advantageous, new entrants with the right attitude and willingness to learn are also encouraged to apply. In addition to a dynamic work environment, we offer opportunities for growth and development within Focus Brands' expansive network. Join our team and be part of a brand that values quality, wellness, and exceptional service in every customer interaction.
Job Requirements
- Minimum of 16 years old
- Ability to lift 50+ pounds
- Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff
- Work with agility
- Occasional long hours within state and federal applicable laws
- Ability to write simple correspondence in English
- Ability to effectively share information in one-on-one or small group settings to guests and employees who speak only English
- Ability to move freely throughout the store including walk-in refrigerator and freezers with temperatures ranging from 40°F to 10°F
- Ability to test products by taste, color, and smell
- Current food handler certification or ability to obtain certification within first 30 days as required by local law
- Compliance with all health and sanitation laws and regulations
- Maintain regular and consistent attendance and punctuality
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- Basic math and basic reading skills
- Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
- Strong guest focus with excellent people skills including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- High school diploma, attending school or commensurable experience preferred
- Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- General knowledge and understanding of the food industry or retail operations preferred but not required
- Background in nutrition is highly desirable
Job Duties
- Deliver the ultimate customer service experience and impressions of the Jamba brand
- Responsible for customer product and service standards
- Follow all company operations policies and procedures
- Responsible for delivering an exceptional customer in store experience by embodying the brand core values (F.I.B.E.R. and B.O.O.S.T.) at all times
- Execute quality store operations including cleaning blenders, small wares, merchandise and store facilities as necessary
- Operate food preparation machinery (per age requirements)
- Stocking of all supplies
- Respond to directions in an accurate and timely manner
- Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
- Master station operations of the store
- Successfully complete the Jamba store and company policy trainings
- Provide a healthy consistent product by consistently making and serving all Jamba products to specifications
- Follow health, safety and sanitation guidelines for all products
- Execute proper portion control with all ingredients
- Assertively and professionally suggest and upsell to increase the company’s profitability and check average
- Operate the cash register and handle cash transactions while adhering to Jamba Juice cash handling policies
- Operate the point-of-sale system efficiently with minimum voids and accurately make change
- Serve and provide samples to potential guests
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
- Always comply with uniform policy and company hygiene/appearance standards
- Maintain regular and consistent attendance and punctuality
- Comply with Fresh Dining Concepts, LLC policies and procedures including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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