Team Member

Caribou Coffee is a renowned specialty coffee and espresso retailer originated in Minneapolis, Minnesota. Founded in 1992, Caribou Coffee has grown to be a beloved brand known for its commitment to quality, sustainability, and creating welcoming environments for its customers. With a strong emphasis on community and the customer experience, Caribou Coffee blends rich, hand-crafted beverages with exceptional service, establishing itself as a favorite destination for coffee lovers across the United States and internationally. As a family-friendly and community-focused company, Caribou Coffee aims to create day-making experiences that spark a chain reaction of GOOD for guests and employees alike.

Joining Caribou Coffee as a Team Member means stepping into the core of what makes the brand special. Team Members are the frontline representatives who deliver unparalleled guest service and craft world-class beverages according to Caribou's exacting standards. This role offers an exciting opportunity for individuals who enjoy connecting with people, want to contribute to a friendly and supportive team, and are passionate about coffee culture. Team Members play a vital role in manifesting the company’s purpose and values — focusing on the team, guests, and the business equally.

The Team Member position involves an engaging variety of responsibilities, including building personal relationships with guests through active listening and hospitality, preparing and serving coffee and food items to the highest standards, and maintaining a welcoming store environment. This position is designed for individuals who thrive in fast-paced environments, value teamwork, and are motivated by the chance to make a positive impact on their community through meaningful interactions.

Caribou Coffee also emphasizes personal growth and learning, encouraging Team Members to hone their skills with a learner’s mentality and ownership mindset. The company values bringing fun, authenticity, and joy to work every day while fostering an atmosphere of respect and support internally and externally. Successful Team Members not only meet customer needs promptly and effectively but also anticipate future opportunities to improve guest satisfaction and help their teammates. This inclusive role welcomes people aged 16 and older who can work flexible hours including early mornings, evenings, some holidays, and weekends.

As part of the 'Bou Crew,' Team Members at Caribou Coffee experience the satisfaction of being part of a respected brand that prioritizes diversity, equity, and inclusion. Caribou Coffee offers equal employment opportunities and strives to accommodate individuals with disabilities and special needs. The company maintains a high standard of ethics and hospitality, ensuring every Team Member feels valued and empowered to contribute meaningfully to the company’s success.

In summary, the Team Member role at Caribou Coffee is ideal for anyone seeking a dynamic employment experience within a reputable specialty coffee company. This position promises an inviting environment where employees can grow professionally while making every guest encounter a positive, memorable moment. Being part of Caribou Coffee means living the brand’s core values of supporting one another, making fun happen, being yourself, taking ownership, and serving with love every single day.