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Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

career advancement
Training and Development

Job Description

Tasty Chick'n, located at 2055 Frayser Blvd in Memphis, TN, is a dynamic and fast-growing restaurant known for its commitment to delivering high-quality, delicious chicken dishes and exceptional customer service. As part of the restaurant industry, Tasty Chick'n stands out by focusing on maintaining cleanliness, food safety, and a welcoming atmosphere that ensures customer satisfaction at every touchpoint. The restaurant is part of a broader family of establishments dedicated to serving fresh, flavorful meals through a combination of traditional recipes and modern cooking techniques. Tasty Chick'n values teamwork, professionalism, and a strong work ethic, fostering a supportive environment where employees can grow and develop their skills.

The role of a Team Member at Tasty Chick'n is essential to the restaurant's success. This position is typically classified as non-exempt and falls under the Operations department, reporting directly to the Restaurant General Manager or Manager on Duty. Working as a Team Member means being the heart of the restaurant, where you embody the company's core values while preparing delicious food in a clean, safe, and efficient environment. Your primary responsibility is to ensure that every guest has a delightful experience that keeps them coming back for more. This includes following specific recipes and portion sizes to maintain consistency in flavor and presentation, utilizing proper cooking techniques, adhering to health and safety guidelines, and packaging food items securely.

Team Members at Tasty Chick'n also play a critical role in providing exceptional hospitality by maintaining a professional appearance through clean and neat uniforms, engaging warmly with customers through eye contact and smiles, and following cash handling and security protocols diligently. Collaboration with teammates and openness to coaching from management are vital aspects of the job, encouraging continuous personal and professional development. Communication skills are important, as Team Members must interact respectfully with customers, colleagues, and managers while fostering a positive and productive work environment.

Ensuring cleanliness and sanitation within the restaurant is a key responsibility. Team Members are expected to keep food preparation areas, equipment, and utensils clean and sanitary by following established cleaning schedules and health regulations. They must also maintain the cleanliness of the lobby, front counter, drive-thru, kitchen, storage areas, restrooms, parking lot, and outdoor seating areas throughout their shift. Participation in routine deep cleaning tasks and inventory organization supports the overall smooth operation of the restaurant.

The position requires flexibility, physical stamina to stand for extended periods and perform repetitive motions, and the ability to lift or carry up to 20 pounds. The role mandates adherence to safety standards, such as wearing gloves when handling food and taking measures to prevent cross-contamination. Tasty Chick'n offers significant growth opportunities for Team Members, including pathways toward becoming Shift Leader, Assistant Manager, or even Restaurant General Manager. The restaurant supports continuous training and development programs aimed at enhancing customer service, food safety, and leadership skills.

Working at Tasty Chick'n means joining a team dedicated to quality, safety, and exceptional service in a fast-paced environment. The restaurant promotes equal employment opportunities and encourages applicants from diverse backgrounds. An offer of employment may require a satisfactory background check and proof of employment eligibility. Whether you are launching your career or seeking a rewarding part-time role, the Team Member position at Tasty Chick'n offers a chance to grow, learn, and contribute to a beloved local dining establishment.

Job Requirements

  • Must be at least 16 years of age
  • Must be able to perform the essential functions of the position
  • Customer service skills
  • Team collaboration
  • Willingness to learn
  • Must be willing to obtain food handler's license

Job Qualifications

  • Must be at least 16 years of age
  • Must be able to perform the essential functions of the position
  • Customer service skills
  • Team collaboration
  • Willingness to learn
  • Must be willing to obtain food handler's license
  • Team player
  • Customer-focused
  • Accountability
  • Effective communication
  • Recognition of fellow team members
  • Typing and computer keyboard skills
  • Verbal communication
  • Proficiency with specified computer software
  • Organizational and prioritization skills
  • Basic mathematics (addition, subtraction, etc.)

Job Duties

  • Prepare menu items according to Tasty Chick'n's standards and procedures
  • Adhere to proper holding times and temperatures to guarantee freshness
  • Package food products in Tasty Chick'n-approved containers and bags
  • Conduct quality checks on finished products
  • Always wear the complete and proper uniform
  • Maintain eye contact and engage warmly with customers
  • Follow Tasty Chick'n's cash handling and security protocols
  • Collaborate effectively with your teammates and welcome coaching from the management team
  • Communicate positively with customers, colleagues, and managers
  • Keep food preparation areas, equipment, and utensils clean and sanitary
  • Follow Tasty Chick'n's guidelines for safe food handling
  • Maintain cleanliness in the lobby, front counter, drive-thru, kitchen, storage areas, and restrooms throughout your shift
  • Ensure the parking lot and exterior are litter-free and inviting
  • Participate in routine deep cleaning tasks

Job Criteria

Experience

Entry Level (1-2 years)


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