Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $17.00
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedule
no late nights
Paid training
Health Insurance
Cash Tips
Hourly pay increase after 90 days
Free specialty beverage/meal during shift
Employee Discounts
growth opportunities

Job Description

This job opportunity is with an independently owned and operated Dunkin' Donuts franchise, a globally recognized brand known for its coffee, baked goods, and quick-service restaurant operations. Dunkin' Donuts has a strong reputation within the food and beverage industry for delivering fast, friendly service and high-quality products. This particular franchise operates under a license granted by DD Franchising LLC and is committed to maintaining the brand's standards while ensuring a positive and rewarding work environment for its team members.

Dunkin' Donuts crew members play an essential role in delivering outstanding guest experiences, which is at the heart of the company's values. This role is perfect for individuals seeking flexible work schedules and an engaging team environment without the demand of late-night hours. Crew members are responsible for communicating respectfully and effectively with team members and guests, holding themselves accountable for their roles during shifts, and contributing to a culture of teamwork and continuous improvement.

The position offers a competitive wage range from $12 to $17 per hour, with additional benefits such as paid training, health insurance, cash tips given daily, and hourly pay increases after 90 days. Employees receive free specialty beverages or meals during their shifts, along with discounts when not working. The franchise is actively developing new locations and providing growth opportunities within the organization, encouraging career advancement from within.

Crew members at this Dunkin' Donuts franchise are expected to uphold the brand's operational excellence standards by prioritizing guest satisfaction, responding promptly to guest needs, and maintaining cleanliness and safety across workstations and guest areas. They are trained to follow recipes and procedures precisely to ensure quality and consistency of food and beverage products.

The role requires adherence to all operational policies, including cash handling, food safety, and security protocols. Additionally, crew members contribute to the restaurant’s profitability by effectively executing marketing initiatives and restaurant standards, demonstrating a passion for achieving results, and using sound problem-solving skills.

This position requires eligibility to work in the restaurant environment, including the ability to communicate fluently in English, count money accurately, and operate restaurant equipment responsibly. Candidates must be at least 17 years old and possess a strong guest focus, problem-solving ability, and a drive to exceed expectations.

Working with this Dunkin' Donuts franchise means becoming part of a reputable brand and a supportive work culture where employees are valued and empowered to grow through ongoing development and training.

Job Requirements

  • Must be able to fluently speak/read English
  • capable of counting money and making change
  • able to operate restaurant equipment (minimum age requirements may apply)
  • must be at least 17 years old
  • guest focus - anticipate and understand guests' needs and exceed their expectations
  • passion for results - set compelling targets and deliver on commitments
  • problem solving and decision making - make good decisions based on analysis, experience and judgment

Job Qualifications

  • Able to communicate fluently in English
  • capable of counting money and making change
  • able to operate restaurant equipment
  • at least 17 years old
  • possess guest focus - anticipate and understand guests' needs and exceed their expectations
  • demonstrate passion for results - set compelling targets and deliver on commitments
  • strong problem-solving and decision-making skills
  • experience in customer service or food service preferred

Job Duties

  • Communicate appropriately with fellow team members, treating others fairly and with respect
  • respond positively to feedback and direction given
  • hold themselves accountable for their responsibilities on their shift
  • adhere to schedule and arrive ready to work on time
  • hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
  • respond to specific guest needs and resolve problems with a sense of urgency
  • adhere to brand standards and systems, delivering quality food and beverage to each guest
  • maintain a clean and neat workstation
  • complete thorough cleaning of guest areas as directed
  • complete all required training and support the training of other team members
  • effectively execute restaurant standards and marketing initiatives
  • prepare all products following appropriate recipes and procedures
  • follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • comply with all restaurant, brand, and franchisee policies

Job Criteria

Experience

Entry Level (1-2 years)


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