Team Member

Auntie Anne's is a renowned international chain specializing in handcrafted, fresh-baked pretzels and other complementary snack products. Established as a leader in the quick-service food industry, Auntie Anne's is committed to delivering high-quality products with exceptional customer service, emphasizing a welcoming atmosphere and consistent product excellence. Operating numerous corporate and franchise locations, Auntie Anne's focuses on fostering a culture rooted in their Threefold Philosophy, which highlights a commitment to quality, customers, and associates alike. This philosophy guides every aspect of the company's operations, from product preparation to store maintenance and customer interaction, ensuring every visit exceeds expectations.

This particular opportunity is for a position at a corporate Auntie Anne's location, ideal for individuals who thrive in fast-paced environments and possess a strong passion for delivering outstanding customer experiences. The role primarily involves preparing and presenting Auntie Anne's signature products, including pretzels and various beverages, while ensuring the store premises and equipment remain in optimal condition. Associates working in this position will play an integral part in maintaining the standards and policies that define Auntie Anne's brand, including adherence to safety, cleanliness, and operational guidelines.

Employees will engage in preparing doughs, rolling and twisting pretzels, baking them to perfection, and crafting specialty pretzel varieties alongside complementary products like lemonade and Dutch ice. Beyond food preparation, this role includes customer-facing responsibilities such as greeting guests with warmth and courtesy, suggestive selling to enhance the customer experience, and accurately handling cash register operations. Associates are expected to exhibit a friendly and approachable demeanor consistently, reinforcing the brand's commitment to outstanding service.

In addition to preparation and customer service duties, this position involves essential cleaning and maintenance responsibilities to ensure compliance with health and safety standards, as well as company dress code and appearance expectations. The role may require standing for extended periods and occasionally lifting items up to 50 pounds, demanding both physical stamina and agility. The position also emphasizes compliance with federal and state regulations, including OSHA, EPA, and other relevant guidelines, ensuring a safe and environmentally responsible workplace.

Auntie Anne's values associates with a positive attitude, teachable spirit, and outgoing personality. Reliable transportation and the ability to be readily contacted are necessary for maintaining operational efficiency. The company offers a variety of benefits aimed at supporting employee well-being and professional growth, including paid time off, flexible hours, promotion opportunities, and a 401(k) plan with a generous match for eligible employees. Discounted meals, wellness services, and safety programs further enhance the employee experience, creating an environment that rewards dedication and fosters long-term career development.

Overall, this role is perfect for individuals seeking to be part of a lively team focused on delivering quality products and memorable customer service in a supportive and dynamic corporate setting. Auntie Anne's commitment to its workforce and customers makes it a top choice for employment within the quick-service food sector, where employees are empowered to grow personally and professionally while contributing to a beloved brand's ongoing success.