Team Member

Caribou Coffee is a well-known and beloved coffeehouse brand committed to creating day-making experiences that spark a chain reaction of good. The company places great emphasis on its core values centered around team, guest, and business. Caribou Coffee operates as a casual yet community-focused coffee shop where customers can enjoy world-class hand-crafted beverages in a welcoming environment. It fosters a culture that encourages members of its crew to be themselves, make an impact locally, build life-long relationships, and share a passion for exceptional coffee and customer service. Caribou Coffee is committed to equal opportunity employment, supporting inclusiveness and diversity in its workforce. The company also values work-life balance and strives to create a positive and supportive work environment for all its employees.

This role invites passionate individuals to join the "Bou Crew" as a Team Member, a pivotal position in delivering Caribou Coffee's renowned customer experience. The Team Member position is integral to representing the brand's purpose and values in every guest interaction. This role is designed for enthusiastic, friendly, and service-oriented individuals who take pride in crafting exceptional beverages and serving guests with warmth and professionalism. Team Members play a key part in creating memorable customer experiences by providing attentive guest service, preparing food and beverages according to strict standards, and maintaining a clean and organized store. Whether taking orders, managing cash handling procedures, or assisting teammates in various capacities, employees in this role are encouraged to embody the Core Values such as supporting one another, having fun, taking ownership, being authentic, and delivering service with love.

The position demands a high level of guest interaction, resilience under pressure, and a commitment to continuous learning and growth within the company. Team Members must be adaptable and reliable, ready to support the team and respond proactively to guest needs. Physical demands of the job include standing for extended periods, lifting up to 50 pounds, and maintaining active engagement throughout the workday. Caribou Coffee seeks candidates eager to make a positive impact on the community and their workplace by living out the brand's core principles every day. This opportunity is suitable for individuals at least 16 years old willing to work flexible hours including early mornings, evenings, some holidays, and weekends. Prior experience in retail, restaurant, or guest service is preferred, but a passionate attitude and willingness to learn are equally valued. By joining Caribou Coffee, employees become part of a supportive, fun, and dynamic team dedicated to crafting moments of joy for every guest served. The company operates with a strong commitment to equal opportunity and strives to accommodate employees’ varying needs for an inclusive workplace.