Team Member

Auntie Anne's located in Ross Park Mall is a renowned retail establishment specializing in hand-rolled soft pretzels and other fresh bakery products. As a global leader in the snack and food service industry, Auntie Anne's combines quality ingredients with a commitment to exceptional customer service, ensuring a memorable experience for every guest who visits the store. Known for its welcoming and vibrant atmosphere, Auntie Anne's values energetic and friendly individuals who are passionate about delivering excellent service and who thrive in a fast-paced, team-oriented environment. The location at Ross Park Mall offers both full-time and part-time employment opportunities with flexible scheduling options available for morning, evening, and weekend shifts. This flexibility allows team members to balance work with personal commitments successfully. The hourly pay ranges from $13.00 to $16.00, reflecting the company’s competitive compensation structure. Benefits such as health care eligibility for full-time employees, dental insurance, vision insurance, 401(k) plans, employee discounts, paid orientation, paid training, and opportunities for advancement are integral to the employment package at Auntie Anne's. The company also emphasizes consistent on-the-job training to ensure employees can develop their skills and grow within the organization.

The role of a Team Member at Auntie Anne's involves a diverse range of customer service and store operations activities. Individuals will be responsible for engaging with customers in a friendly and helpful manner, ensuring their needs are met promptly and satisfactorily. Team members maintain a clean and inviting store environment, which includes responsibilities such as cleaning, organizing, and restocking to uphold the high standards Auntie Anne's is known for. The role requires learning various store positions, including rolling and twisting pretzels perfectly, monitoring baking times to guarantee product quality, preparing products appropriately for display, and managing beverage preparation. Additionally, the position includes handling cash and credit transactions with accountability and accuracy, balancing cash drawers, and assisting with store opening and closing procedures as per company guidelines. Teamwork and communication are highly encouraged, as the Team Member collaborates with coworkers to create an efficient and supportive work environment. New team members will also benefit from assistance and training provided by experienced staff. Nightly reporting and meticulous record-keeping are part of operational responsibilities, along with adherence to all food safety regulations and compliance with federal and state safety laws. This role requires individuals who are motivated, responsible, and capable of performing their duties with a positive attitude and professionalism. Eligibility for health benefits is specifically offered to full-time employees, underscoring the importance of commitment and consistency. Weekend availability is a must, aligning with the retail demands of the mall environment. Overall, Auntie Anne's provides a rewarding and supportive workplace for those eager to build their careers in retail food service, with ample opportunities for learning, growth, and advancement within the company.