Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
employee discount
flexible schedule
Paid Time Off
Paid training
Referral program
Job Description
Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating exceptional day-making experiences that ignite a positive chain reaction of good within communities. Founded with a passion for high-quality coffee and extraordinary customer service, Caribou Coffee has grown to become a favorite destination for coffee enthusiasts and casual visitors alike. With a vibrant, welcoming atmosphere and a dedication to both guests and team members, Caribou cultivates a culture where individuals can be themselves, make meaningful contributions, and form lasting relationships. The company places a strong emphasis on its core values - Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love - which guide every interaction and business decision. Caribou Coffee not only specializes in serving world-class coffee and handcrafted beverages but also offers a variety of food options that adhere to high standards of preparation. The company operates both full-time and part-time employment positions to accommodate a diverse workforce that supports its mission to inspire and enrich daily life through coffee and service.
The Team Member position at Caribou Coffee is a crucial role that embodies the heart of the Caribou experience. Serving as the frontline ambassadors of the brand, Team Members deliver unparalleled guest service by building personal, ongoing relationships with patrons. This role demands an individual who enjoys engaging with others, anticipates guest needs with hospitality, and is knowledgeable about the product offerings. Team Members are responsible for handcrafting beverages to precise standards, preparing and serving food items, managing cash transactions accurately, and maintaining the orderliness and cleanliness of the store environment. Employees in this position are expected to be flexible, taking on various duties including barista tasks, guest service responsibilities, and support roles as needed to ensure smooth store operations. A learner's mentality is highly valued to continually improve skills and contribute positively to the team dynamic.
This opportunity at Caribou Coffee offers a supportive workplace where team players can thrive under pressure while fostering a joyful and inclusive atmosphere. Candidates must be at least 16 years old and capable of working flexible shifts including early mornings, evenings, weekends, and holidays. Physical requirements include the ability to stand, walk, lift up to 50 pounds, and perform tasks that demand dexterity and stamina during shifts that range from 4 to 8 hours. Caribou Coffee is proud to be an Equal Opportunity Employer, embracing diversity and inclusion and providing accommodations for applicants with disabilities or special needs. The position is ideal for individuals looking to join a well-respected company with strong community ties, offering paid training, employee discounts, flexible scheduling, and opportunities to grow within the organization. By joining the 'Bou Crew,' team members become part of a dynamic and passionate workforce dedicated to delivering joy, quality, and great coffee experiences every day.
The Team Member position at Caribou Coffee is a crucial role that embodies the heart of the Caribou experience. Serving as the frontline ambassadors of the brand, Team Members deliver unparalleled guest service by building personal, ongoing relationships with patrons. This role demands an individual who enjoys engaging with others, anticipates guest needs with hospitality, and is knowledgeable about the product offerings. Team Members are responsible for handcrafting beverages to precise standards, preparing and serving food items, managing cash transactions accurately, and maintaining the orderliness and cleanliness of the store environment. Employees in this position are expected to be flexible, taking on various duties including barista tasks, guest service responsibilities, and support roles as needed to ensure smooth store operations. A learner's mentality is highly valued to continually improve skills and contribute positively to the team dynamic.
This opportunity at Caribou Coffee offers a supportive workplace where team players can thrive under pressure while fostering a joyful and inclusive atmosphere. Candidates must be at least 16 years old and capable of working flexible shifts including early mornings, evenings, weekends, and holidays. Physical requirements include the ability to stand, walk, lift up to 50 pounds, and perform tasks that demand dexterity and stamina during shifts that range from 4 to 8 hours. Caribou Coffee is proud to be an Equal Opportunity Employer, embracing diversity and inclusion and providing accommodations for applicants with disabilities or special needs. The position is ideal for individuals looking to join a well-respected company with strong community ties, offering paid training, employee discounts, flexible scheduling, and opportunities to grow within the organization. By joining the 'Bou Crew,' team members become part of a dynamic and passionate workforce dedicated to delivering joy, quality, and great coffee experiences every day.
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to lift up to 50 pounds
- Ability to stand, sit, bend, reach, hear, see and speak for 4 to 8 hours
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection with guests
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer, following all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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