Team Member

Rochester, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

employee discount

flexible schedule

Paid Time Off

Paid training

Referral program

Job Description

Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating exceptional day-making experiences that ignite a positive chain reaction of good within communities. Founded with a passion for high-quality coffee and extraordinary customer service, Caribou Coffee has grown to become a favorite destination for coffee enthusiasts and casual visitors alike. With a vibrant, welcoming atmosphere and a dedication to both guests and team members, Caribou cultivates a culture where individuals can be themselves, make meaningful contributions, and form lasting relationships. The company places a strong emphasis on its core values - Support One Another, Make Fun Happen,... Show More

Job Requirements

Must be at least 16 years of age
Ability to work early mornings, evenings, some holidays and/or weekends
Ability to lift up to 50 pounds
Ability to stand, sit, bend, reach, hear, see and speak for 4 to 8 hours
Willingness to work flexible hours including weekends and holidays

Job Qualifications

Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Must be at least 16 years of age
Restaurant, retail, or guest service experience preferred

Job Duties

Provides incredible guest service by developing personal ongoing relationships with guests
Practices active listening and connection with guests
Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
Makes enthusiastic and knowledgeable recommendations to delight guests
Creates day making experiences that spark a chain reaction of good
Hand-crafts beverages to order per Caribou standard operating procedures
Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
Takes guest orders and manages cash drawer, following all cash handling policies and procedures
Maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
Actively thinks and acts upon what the team and guest will need in the future
Differentiates between problems that can be solved directly and when to ask for leader support
Understands that the team is managing multiple priorities and willingly takes direction from leaders
Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
Brings joy to the opportunity to interact with others and make fun happen
Relishes the opportunity to be helpful to others – both to team members and guests
Has a learner’s mentality and a desire to get better and do things correctly and effectively
Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
Takes ownership for and is eager to make a positive impact on others
Shows up ready and willing to be a reliable team player and support one another
Is resilient under pressure and is willing to ask for help

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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