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Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

career advancement
Training and Development
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling

Job Description

Tasty Chick'n is a vibrant and customer-focused restaurant renowned for delivering high-quality, delicious chicken dishes that keep guests coming back. As an establishment, it prides itself on maintaining a clean, safe, and inviting atmosphere where employees can thrive and guests experience exceptional hospitality. The company emphasizes core values such as teamwork, quality, and accountability, creating a supportive work environment with ample opportunities for career growth and development. Located within the bustling food service industry, Tasty Chick'n offers a dynamic and engaging workplace where team members play a crucial role in day-to-day operations and customer satisfaction.

The role of a Team Member at Tasty Chick'n is essential to the restaurant's success and customer experience. This full-time, non-exempt position involves various responsibilities that contribute to the preparation of food, food safety, customer interaction, and maintaining cleanliness throughout the restaurant. Reporting directly to the Restaurant General Manager or Manager on Duty, the Team Member embodies the brand’s commitment to quality, service, and safety standards.

As a Team Member, you will be entrusted with preparing menu items according to Tasty Chick'n’s recipes and procedures, ensuring consistency and excellence in every dish served. You will monitor food temperatures and storage, package food for delivery and takeout orders, and conduct quality checks by visually inspecting and taste-testing products. Moreover, exceptional hospitality is key to this role, which means welcoming customers warmly, upholding proper uniform and grooming standards, and following cash handling protocols with accuracy and security.

Collaboration and communication are highly valued, with Team Members encouraged to participate in training and team meetings, accept constructive feedback, and maintain positive interactions across all levels of staff and customers. Keeping the restaurant clean and sanitized—including food preparation areas, kitchen equipment, lobby, restrooms, and exterior—ensures a safe and inviting environment. This also involves routine deep cleaning and maintaining the organization of inventory and supplies.

Ideal candidates will be at least 16 years of age, capable of performing essential job functions, and willing to obtain a food handler’s license. Skills such as customer service, team collaboration, willingness to learn, and effective communication are critical for success. Physical requirements include the ability to lift up to 20 pounds, stand for extended periods, and engage in repetitive motions and walking. The role might expose individuals to standard kitchen hazards, including electrical current and cleaning agents, so adherence to safety protocols is vital.

Working at Tasty Chick'n opens doors to numerous growth opportunities such as progression to Shift Leader, Assistant Manager, or Restaurant General Manager positions. Training programs focus on customer service, food safety, leadership development, and skill enhancement, making this an excellent starting point for anyone pursuing a long-term career in the restaurant industry.

In summary, the Team Member position at Tasty Chick'n is a demanding yet rewarding job that involves food preparation, sanitation, customer service, and teamwork to uphold the restaurant's reputation and ensure guest satisfaction. This role provides not only an opportunity to be part of a friendly and professional team but also fosters professional growth within the hospitality industry.

Job Requirements

  • Must be at least 16 years of age
  • Must be able to perform the essential functions of the position listed above
  • Customer service skills
  • Team collaboration
  • Willingness to learn
  • Must be willing to obtain food handler's license

Job Qualifications

  • Must be at least 16 years of age
  • Customer service skills
  • Team collaboration
  • Willingness to learn
  • Effective communication skills
  • Basic mathematics skills including addition and subtraction
  • Typing and computer keyboard skills
  • Proficiency with specified computer software
  • Organizational and prioritization skills
  • Ability to take responsibility for work quality and timeliness
  • Positive and respectful interaction with customers and team members

Job Duties

  • Prepare menu items according to Tasty Chick'n's standards and procedures
  • Follow specific recipes and portion sizes to maintain consistency in flavor and presentation
  • Utilize appropriate cooking techniques and equipment to achieve the best results for each menu item
  • Adhere to proper holding times and temperatures to guarantee freshness
  • Regularly monitor food items to ensure they remain within safe temperature ranges
  • Rotate stock efficiently to minimize waste and ensure older items are used first
  • Package food products in Tasty Chick'n-approved containers and bags to prevent spillage
  • Label food items especially for takeout orders
  • Conduct quality checks on finished products through visual inspection and taste-testing
  • Always wear the complete and proper uniform and adhere to grooming standards
  • Maintain eye contact and engage warmly with customers using friendly and welcoming body language
  • Follow Tasty Chick'n's cash handling and security protocols accurately
  • Collaborate effectively with teammates and accept coaching from management
  • Communicate positively with customers, colleagues, and managers
  • Keep food preparation areas, equipment, and utensils clean and sanitary
  • Adhere to all health and safety regulations including wearing gloves and frequent hand washing
  • Maintain cleanliness in lobby, front counter, drive-thru, kitchen, storage, and restrooms
  • Ensure parking lot and exterior are litter-free and inviting
  • Participate in routine deep cleaning tasks and assist in inventory organization.

Job Criteria

Experience

Entry Level (1-2 years)


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