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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
flexible scheduling
Career development opportunities
Job Description
Caribou Coffee is a beloved coffeehouse brand dedicated to crafting day-making experiences that spark a chain reaction of GOOD. Established with the purpose of focusing on what truly matters – the team, the guests, and the business – Caribou Coffee has grown into a trusted and welcoming place where coffee enthusiasts gather to enjoy high-quality beverages and a warm atmosphere. Renowned for its commitment to excellent customer service and thoughtful community engagement, Caribou Coffee operates stores that emphasize a culture of respect, inclusion, and genuine connection. As a part of the Caribou Coffee team, employees are more than just workers;... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to lift up to 50 pounds
- Ability to stand, sit, bend, and move intermittently for 4 to 8 hours
- Good communication skills
- Willingness to work as part of a team
- Positive attitude and eagerness to learn
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all actions: support one another, make fun happen, be yourself, take ownership, serve with love
- Brings joy to interactions and makes fun happen
- Relishes being helpful to team members and guests
- Has a learner's mentality and a desire to improve and do things effectively
- Shows up ready to serve with love and make a difference
- Takes ownership and is eager to positively impact others
- Shows up ready and willing to be a reliable team player
- Is resilient under pressure and willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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