Team Member

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Employee assistance program

401(k) Plan

Team Member bonuses

Training and Development

Personal and career growth

Operations excellence

competitive compensation

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain known for its commitment to delivering bold flavors and exceptional service. Founded with a mission to make a difference in people's lives, Checkers & Rally's operates numerous franchise locations across various regions, serving a diverse community of guests. The brand prides itself on being the first choice for guests seeking fast, flavorful food along with a friendly and welcoming environment. With a strong emphasis on franchisee support, team development, and guest satisfaction, Checkers & Rally's continues to grow as a leader in the quick-service restaurant industry. The company fosters a team-oriented culture where employees are encouraged to embrace core values such as integrity, service, excellence, and the courage to be bold and grow professionally. Employees at Checkers & Rally's have access to excellent training programs, career growth opportunities, and a range of benefits designed to support their personal and professional lives.

The Team Member role at Checkers & Rally's is vital in upholding the company's reputation for outstanding guest service and delivering quality food quickly. Team Members passionately serve guests by ensuring every interaction is welcoming, efficient, and meets high standards of satisfaction. The position involves building sales and profits by promoting guest satisfaction, responding to guests' needs, and escalating concerns to management when necessary. Cross-training in multiple positions and adherence to company policies and procedures are key to maximizing the effectiveness of the team and maintaining a safe, clean, and enjoyable environment for both guests and employees. Candidates will need a flexible schedule and a high-energy attitude to thrive in a fast-paced setting. This role offers great opportunities for individuals looking to start or advance their career in the food service industry with a company that values training, development, and employee well-being. Compensation details are available during the interview phase, and the benefits include an Employee Assistance Program from day one, eligibility for a 401(k) plan after one year, and bonus opportunities for team members. Checkers & Rally's commitment to operational excellence and continuous growth makes it an ideal workplace for driven individuals aiming to make a real difference every day.

Job Requirements

high school diploma or general education degree (GED) preferred
food safety certification preferred
guest service or food preparation experience
basic math skills
ability to work flexible schedule and extended hours
high energy to keep up with a fast paced environment
commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

guest service or food preparation experience
basic math skills
ability to work flexible schedule and extended hours
high energy to keep up with a fast paced environment
commitment to core values of integrity, service, excellence, and courage to be bold and grow
high school diploma or general education degree (GED) preferred
food safety certified preferred

Job Duties

building sales and profits by promoting guest satisfaction
escalating any concerns or recommendations to the general manager
identifying and responding to guests' needs
completing cross-training and certification in multiple positions
adhering to policy and procedures to maximize guest and employee satisfaction
helping ensure the restaurant is a safe, clean and fun environment for employees and guests