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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Supportive team environment
flexible scheduling
Job Description
Caribou Coffee is a renowned coffeehouse chain that creates day-making experiences aiming to spark a chain reaction of GOOD in communities. Founded with a passion for delivering exceptional coffee and memorable guest interactions, Caribou Coffee prioritizes the core values of Team, Guest, and Business. This company is widely recognized for its commitment to quality handcrafted beverages, outstanding customer service, and fostering a supportive work environment for its employees, who are affectionately known as the 'Bou Crew'. Caribou Coffee offers a welcoming atmosphere where employees can be themselves while making an impact on their communities, building lasting relationships, and serving some... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend and move intermittently during work hours
- Strong cash handling skills
- Ability to follow cleanliness and safety standards
- Willingness to take direction and work as part of a team
- Reliable attendance and punctuality
Job Qualifications
- Ability to work early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Preferred experience in restaurant, retail, or guest service
- Strong interpersonal and communication skills
- Enthusiasm for creating positive customer experiences
- Ability to multitask and adapt in a fast-paced environment
- Willingness to learn and grow within the company
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day-making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard procedures
- Float between barista and guest service roles
- Take guest orders and manage cash drawer following cash handling policies
- Maintain cleanliness, sanitization, and organization standards
- Anticipate future needs of team and guests
- Differentiate problems that require leader support
- Take direction from leaders and manage multiple priorities
- Embody Core Values in all actions: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Bring joy and make fun happen in interactions
- Be helpful to team members and guests
- Demonstrate a learner’s mentality and eagerness to improve
- Show up ready to do the right thing and make a positive impact
- Be a reliable team player and support others
- Demonstrate resilience under pressure and willingness to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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