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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
employee discount
flexible schedule
Paid Time Off
Paid training
Referral program
Job Description
Caribou Coffee is a renowned coffeehouse chain committed to creating day-making experiences that ignite a chain reaction of good in the communities they serve. Known for its welcoming environment and high-quality coffee, Caribou Coffee is dedicated to fostering a culture centered around three primary values: Team, Guest, and Business. This dedication has made Caribou Coffee a beloved destination for coffee lovers who appreciate not only expertly crafted beverages but also a warm, community-oriented atmosphere. With a focus on authenticity and connection, the company values individuals who bring their true selves to work and are passionate about impacting their community positively.... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays, and/or weekends
- ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during working hours
- willingness to work full-time or part-time
- commitment to delivering excellent guest service
- ability to manage cash handling procedures
- physical capability to meet job demands
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
- must be at least 16 years of age
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer following all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- willingly takes direction from leaders and supports multiple priorities
- brings core values to life including support one another, make fun happen, be yourself, take ownership, and serve with love
- shows resilience under pressure and willingly asks for help
Job Criteria
Experience
No experience required
Job Location
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