Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
401k

Job Description

MAD Greens is a vibrant and energetic fast-casual restaurant known for its commitment to serving fresh, delicious, and healthy food in a welcoming and fun environment. Founded with a passion for quality and community, MAD Greens prides itself on combining great flavors with a unique dining experience that emphasizes hospitality and teamwork. The company culture is built around core values such as inclusivity, respect, passion, and most importantly, having fun while working hard. Employees are considered part of a big family where everyone contributes to upholding a positive, collaborative spirit that helps drive the company’s success and customer satisfaction. At MAD Greens, the focus is not only on food but also on creating meaningful connections with guests and fellow team members. The organization places a strong emphasis on maintaining operational excellence while fostering an atmosphere where team members can grow, take on leadership roles, and thrive in a fast-paced setting.

The role of a Team Member at MAD Greens is essential in delivering an exceptional guest experience by ensuring each visit is enjoyable and seamless. This position is perfect for individuals who are enthusiastic, personable, and passionate about hospitality and food service. As a Team Member, you will be the face of the brand, greeting guests warmly, taking accurate orders, and handling all transactions with a friendly and efficient manner. You will be deeply involved in food preparation, from cutting and slicing fresh vegetables and fruits to rotating and properly storing ingredients to guarantee freshness and safety. Attention to detail and strict adherence to sanitation and safety guidelines are paramount in this role to uphold the restaurant's high standards. In addition to culinary tasks, a Team Member will maintain the cleanliness and organization of the whole restaurant, including dining areas, restrooms, kitchen, and prep stations.

Team Members at MAD Greens not only contribute to the daily operations but also actively promote the brand culture by fostering a positive and inclusive work environment. Strong teamwork is encouraged, as is the development of each individual’s skills and potential. Being dependable, diligent, and aligned with the company's core beliefs helps you thrive in this role. This is a full-time position where employees are eligible for health benefits and a 401k plan, making it a stable career choice for those looking to grow within a company that values both its customers and team members. The role demands a flexible schedule including nights, weekends, and holidays, reflecting the restaurant’s commitment to meeting customer needs at all times. Ultimately, being a Team Member at MAD Greens means becoming part of a fun-loving family dedicated to delivering great food and memorable guest experiences with a smile.

Job Requirements

  • Excellent guest service skills required
  • Ability to work in a fast-paced environment for up to 8+ hours per shift
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Ability to work nights, weekends and holidays
  • Ability to work with sharp kitchen tools when in a prep position
  • Aligned with core values madness matters you be you, madocracy shoulder to shoulder, mad passion we bleed green, madfetti have work at fun

Job Qualifications

  • Excellent guest service skills
  • Ability to work in a fast-paced environment for up to 8+ hours per shift
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Ability to work nights, weekends and holidays
  • Ability to work with sharp kitchen tools when in a prep position
  • Aligned with core values of inclusivity, respect, passion, and fun

Job Duties

  • Greet guests to make them feel comfortable and welcome
  • Take guests’ food orders and handle cash and credit transactions
  • Follow MAD Greens operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
  • Demonstrate knowledge of the brand and menu items
  • Make the availability of fresh ingredients possible on a daily basis
  • Cut, slice vegetables and fruits and store them properly
  • Rotate food items in cold storage and trash any expired items
  • Sort, chop, and store food items that need to be used for cooking purposes
  • Serve food to guests in a courteous and timely manner
  • Quickly and accurately prepare food items
  • Follow sanitation and safety procedures including knife handling and kitchen equipment
  • Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
  • Effectively handle guest concerns and complaints
  • Work as a team to prepare the restaurant for each shift
  • Acts with integrity, honesty and knowledge that promotes the culture of Snappy Salads
  • Maintains regular and consistent attendance and punctuality
  • Contributes to a positive team environment

Job Criteria

Experience

No experience required


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