Team Member

Caribou Coffee is a well-established and beloved coffeehouse chain known for creating exceptional day-making experiences that spark a chain reaction of GOOD. With a firm belief in the power of community, Caribou Coffee focuses on three core pillars: Team, Guest, and Business. This approach ensures that every employee and guest feels valued and connected, fostering an environment where relationships are built and memories are made. As a company, Caribou Coffee prides itself on its commitment to inclusivity, diversity, and a welcoming atmosphere where everyone can be themselves while making a positive impact on their community. With locations across various regions, the brand continues to grow and uphold its reputation for serving the best hand-crafted coffee and providing impeccable service.

The Team Member role at Caribou Coffee embodies the heart of the Caribou experience. This position is fundamental to delivering the company’s purpose of creating day-making moments for every guest. Team Members are responsible for offering unparalleled guest service by building ongoing personal connections with customers, actively listening, and anticipating their needs. They hand-craft world-class beverages and prepare food items following the company’s standard operating procedures, ensuring consistency and quality in every order. Beyond operational tasks, Team Members play a dynamic role, floating between barista duties and guest service while supporting their teammates in various roles as needed.

This role demands a positive, service-oriented attitude, resilience under pressure, and a genuine desire to contribute to the team’s success. Team Members must exhibit Caribou’s Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love. These values guide every interaction, promoting a work culture where making a difference and spreading joy is a daily priority. The position requires physical stamina, including the ability to lift up to 50 pounds and remain active during the shift hours, which typically range from 4 to 8 hours. Flexibility is essential as Team Members should be able to work early mornings, evenings, some holidays, and weekends. While prior experience in restaurant, retail, or guest service is preferred, it is not mandatory, making this a great opportunity for individuals who are eager to learn and grow within a supportive team environment.

Caribou Coffee is committed to equal employment opportunities and does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Accommodations are available for applicants with disabilities or special needs to ensure an inclusive recruitment process. As a Team Member at Caribou Coffee, you will not only serve great coffee but also contribute to a culture of care, respect, and community spirit, making every day a good day for both guests and employees.