Team Member

St. Cloud, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

employee recognition programs

Job Description

Pollo Nation is a vibrant and popular restaurant known for its festive atmosphere and delicious offerings, specializing in flavorful dishes that bring people together in a celebration of food and culture. The company prides itself on delivering an exceptional customer experience, combining high-quality food preparation with outstanding service in a clean and welcoming environment. Pollo Nation offers an opportunity for team members to be part of a dynamic, fast-paced workplace where teamwork, dedication, and a positive attitude are valued. As a restaurant focusing on casual dining, it emphasizes the importance of safety, sanitation, and proper food handling while also fostering an energized and inclusive atmosphere for guests and employees alike.

The role available at Pollo Nation is designed for individuals who are enthusiastic about providing excellent service and performing a variety of tasks related to food preparation and customer interaction. This position encompasses responsibilities such as taking food and beverage orders, preparing and packaging food using kitchen equipment like fryers and grills, ensuring that the salsa bars and kitchens are well stocked, and maintaining the cleanliness of the dining and kitchen areas. Team members will also be involved in processing payments, unloading deliveries, and abiding by all safety and alcohol service laws where applicable. This role is ideal for motivated individuals who enjoy a team-oriented environment and are committed to maintaining a pleasant and efficient dining experience for all patrons.

Prospective candidates should be prepared to engage in physically demanding tasks, including standing, walking, lifting up to 50 pounds, and multitasking efficiently in a busy restaurant setting. The work environment is lively, with noise levels that can vary from moderate to high depending on the time and season. Team members can expect to develop strong communication skills and learn key operational procedures, including POS register use and kitchen coordination. Pollo Nation is an equal opportunity employer committed to diversity and inclusivity, welcoming applicants from all backgrounds to join its growing team. Employees can anticipate a supportive workplace that encourages personal and professional growth along with varied daily responsibilities that keep the work engaging and rewarding.

Job Requirements

Must be able to perform each essential duty satisfactorily
comply with child labor laws where applicable
stand and walk for extended periods
frequently use hands to handle or feel, and reach with hands and arms
frequently grasp and carry items
periodically lift weights from 25 up to 50 pounds
able to work in a moderate to high noise environment
willing to perform various cleaning duties
ability to follow safety and sanitation procedures
availability to work flexible shifts including weekends and holidays

Job Qualifications

Ability to receive and respond promptly to requests, orders and instructions
ability to communicate effectively with customers and coworkers
ability to comprehend and appropriately react to others
ability to perform multiple tasks and adjust to changing assignments
ability to maintain productivity, composure and a pleasant attitude under pressure
ability to speak English in positions requiring immediate customer contact
ability to learn POS cash register, kitchen screens and recipes

Job Duties

Greet and thank customers
place customer food and beverage orders through verbal communication and/or automated systems
relay customer orders to kitchen operations
cook, prepare, package and pour food and beverages using kitchen equipment
stock kitchen and customer service operations with necessary materials
stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
fill food and beverage orders as part of coordinated kitchen and customer service operations
collect customer payments and return proper change using cash register
unload deliveries of food, beverage, packaging and serving materials to restaurant
clean the interior and exterior of the restaurant premises including floors, tables, windows, doors, countertops, kitchenware and equipment
observe and follow alcoholic beverage laws when applicable
maintain safe public access to the restaurant
perform all other duties as assigned by management