Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
401k plan
Job Description
Pollo Nation is a vibrant restaurant chain known for its lively atmosphere and delicious food offerings. Renowned for its commitment to quality and customer satisfaction, Pollo Nation provides an inviting dining experience that combines great flavors with excellent service. The company has cultivated a reputation as a community-focused establishment that values its team members and fosters a positive and dynamic work environment. Pollo Nation prides itself on a culture that promotes teamwork, diversity, and personal growth.
This role offers an exciting opportunity to be a part of the Pollo Nation team where you will directly contribute to delighting customers by preparing and serving food, maintaining cleanliness, and ensuring efficient restaurant operations. The position is ideal for individuals who are enthusiastic about the food service industry and enjoy engaging with customers in a fast-paced setting. As a team member, you will be responsible for a variety of tasks including cooking, serving, stocking, cleaning, and handling customer transactions. The role requires the ability to follow food safety and sanitation guidelines while working with kitchen equipment such as fryers, grills, and food processors.
In this position, you will serve as the face of Pollo Nation, welcoming guests, taking orders, and ensuring an enjoyable dining experience. You will work collaboratively with kitchen and service teams to prepare food and beverages accurately and promptly. This role also includes maintaining the cleanliness and safety of the restaurant interior and exterior, from mopping floors to managing litter removal. It is a hands-on role that demands flexibility, patience, and excellent communication skills. You will be expected to handle multiple tasks efficiently and maintain composure even during busy or stressful periods.
While there are no supervisory responsibilities associated with this position, being a part of Pollo Nation means becoming integral to team efforts and upholding high standards of service. The role supports management directives and contributes to the smooth operation of the restaurant. This job also requires adherence to child labor laws where applicable and compliance with alcoholic beverage regulations when necessary.
The ideal candidate is someone who can communicate well in English, learn point-of-sale systems, kitchen screens, and recipes quickly, and adapt to changing assignments in a positive manner. Physical stamina is important as this role involves standing, walking, lifting up to 50 pounds, and working in an environment with moderate to high noise levels and varying conditions depending on shifts and seasons.
Pollo Nation is committed to equal employment opportunities and values diversity. The company welcomes applicants from all backgrounds and ensures a supportive workplace without discrimination. This opportunity is perfect for individuals seeking a welcoming and challenging role within the hospitality industry with room for growth and skill development. Current employees are encouraged to apply through internal channels for advancement or new roles within the organization.
This role offers an exciting opportunity to be a part of the Pollo Nation team where you will directly contribute to delighting customers by preparing and serving food, maintaining cleanliness, and ensuring efficient restaurant operations. The position is ideal for individuals who are enthusiastic about the food service industry and enjoy engaging with customers in a fast-paced setting. As a team member, you will be responsible for a variety of tasks including cooking, serving, stocking, cleaning, and handling customer transactions. The role requires the ability to follow food safety and sanitation guidelines while working with kitchen equipment such as fryers, grills, and food processors.
In this position, you will serve as the face of Pollo Nation, welcoming guests, taking orders, and ensuring an enjoyable dining experience. You will work collaboratively with kitchen and service teams to prepare food and beverages accurately and promptly. This role also includes maintaining the cleanliness and safety of the restaurant interior and exterior, from mopping floors to managing litter removal. It is a hands-on role that demands flexibility, patience, and excellent communication skills. You will be expected to handle multiple tasks efficiently and maintain composure even during busy or stressful periods.
While there are no supervisory responsibilities associated with this position, being a part of Pollo Nation means becoming integral to team efforts and upholding high standards of service. The role supports management directives and contributes to the smooth operation of the restaurant. This job also requires adherence to child labor laws where applicable and compliance with alcoholic beverage regulations when necessary.
The ideal candidate is someone who can communicate well in English, learn point-of-sale systems, kitchen screens, and recipes quickly, and adapt to changing assignments in a positive manner. Physical stamina is important as this role involves standing, walking, lifting up to 50 pounds, and working in an environment with moderate to high noise levels and varying conditions depending on shifts and seasons.
Pollo Nation is committed to equal employment opportunities and values diversity. The company welcomes applicants from all backgrounds and ensures a supportive workplace without discrimination. This opportunity is perfect for individuals seeking a welcoming and challenging role within the hospitality industry with room for growth and skill development. Current employees are encouraged to apply through internal channels for advancement or new roles within the organization.
Job Requirements
- Must be able to perform each essential duty satisfactorily
- must have the ability to receive and respond promptly to requests, orders and instructions
- must have the ability to communicate with customers and coworkers
- must have the ability to comprehend and appropriately react to others
- must have the ability to perform multiple tasks
- must have the ability to adjust to changing assignments
- must maintain productivity, composure and a pleasant attitude under pressure
- must speak English in positions requiring immediate customer contact
- must be able to learn POS cash register, kitchen screens and recipes
Job Qualifications
- Ability to perform each essential duty satisfactorily
- ability to receive and respond promptly to requests, orders and instructions
- ability to communicate effectively with customers and coworkers
- able to comprehend and appropriately react to others
- capable of performing multiple tasks
- ability to adjust to changing assignments
- maintain productivity and a pleasant attitude under pressure
- speak English when required for immediate customer contact
- ability to learn POS cash register, kitchen screens and recipes
Job Duties
- Greet and thank customers
- place customer food and beverage orders through verbal communication and/or automated systems
- relay customer food and beverage orders from service counter to kitchen operations
- cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
- stock kitchen and customer service areas with necessary food, beverage, packaging and service materials
- stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
- fill food and beverage orders as part of coordinated kitchen and customer service operations
- collect customer payments and return change using the cash register
- unload deliveries of food, beverage, packaging and serving materials
- clean interior and exterior restaurant premises, including floors, tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment
- observe and follow alcoholic beverage laws when applicable
- maintain safe public access to the restaurant
- perform additional duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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