Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k
Paid Time Off
employee discount
Career development opportunities
team environment
flexible schedule
Job Description
MAD Greens is a vibrant and innovative restaurant brand dedicated to serving fresh, wholesome, and delicious food to its guests. Founded on the principles of community, passion, and inclusion, MAD Greens has grown into a beloved eatery known for its vibrant atmosphere and commitment to quality food made from fresh ingredients. This fast-casual restaurant emphasizes providing a welcoming environment where guests can enjoy nutritious meals crafted with care and creativity. With a strong dedication to upholding a positive culture and delivering a top-tier customer experience, MAD Greens stands out as more than just a place to eat; it is a place where guests and team members alike feel valued and part of a greater family.
The team member role at MAD Greens is an exciting opportunity for individuals who thrive in energetic, fast-paced environments and prioritize teamwork and exceptional customer service. As a member of the operations team, this role reports directly to the General Manager and plays a pivotal part in both guest interactions and behind-the-scenes food preparation. The position requires someone who is enthusiastic, personable, and aligned with the company’s core values, including respect, inclusivity, passion, and fun. Employment is offered on a full-time basis, with eligibility for health benefits and 401k plans, reflecting MAD Greens' commitment to the well-being and growth of its team members.
In this role, the team member acts as an ambassador of the MAD Greens culture, consistently promoting a fun and collaborative spirit within the restaurant. Responsibilities span greeting guests warmly, taking food orders, handling transactions, and ensuring all food is prepared fresh daily according to operational standards. The ideal candidate is motivated by creating meaningful connections with guests and teammates and takes pride in contributing to a positive workplace atmosphere. They are skilled in multitasking, maintaining cleanliness, and adhering to safety and sanitation guidelines throughout the restaurant.
Furthermore, this role demands a strong sense of integrity and reliability, as well as the ability to handle guest concerns tactfully and professionally. The team member also supports daily food preparation tasks such as slicing vegetables and fruits, managing inventory by rotating perishable items, and ensuring proper storage of all ingredients. Every shift requires cooperation and communication to set up the restaurant efficiently and deliver an exceptional dining experience. This position is ideal for those passionate about food service and customer engagement, eager to grow within a dynamic and supportive team structure. MAD Greens is committed to fostering an environment where each team member's growth and contributions are celebrated, making the workplace not just a job but a community where passion for great food and good fun intersect.
The team member role at MAD Greens is an exciting opportunity for individuals who thrive in energetic, fast-paced environments and prioritize teamwork and exceptional customer service. As a member of the operations team, this role reports directly to the General Manager and plays a pivotal part in both guest interactions and behind-the-scenes food preparation. The position requires someone who is enthusiastic, personable, and aligned with the company’s core values, including respect, inclusivity, passion, and fun. Employment is offered on a full-time basis, with eligibility for health benefits and 401k plans, reflecting MAD Greens' commitment to the well-being and growth of its team members.
In this role, the team member acts as an ambassador of the MAD Greens culture, consistently promoting a fun and collaborative spirit within the restaurant. Responsibilities span greeting guests warmly, taking food orders, handling transactions, and ensuring all food is prepared fresh daily according to operational standards. The ideal candidate is motivated by creating meaningful connections with guests and teammates and takes pride in contributing to a positive workplace atmosphere. They are skilled in multitasking, maintaining cleanliness, and adhering to safety and sanitation guidelines throughout the restaurant.
Furthermore, this role demands a strong sense of integrity and reliability, as well as the ability to handle guest concerns tactfully and professionally. The team member also supports daily food preparation tasks such as slicing vegetables and fruits, managing inventory by rotating perishable items, and ensuring proper storage of all ingredients. Every shift requires cooperation and communication to set up the restaurant efficiently and deliver an exceptional dining experience. This position is ideal for those passionate about food service and customer engagement, eager to grow within a dynamic and supportive team structure. MAD Greens is committed to fostering an environment where each team member's growth and contributions are celebrated, making the workplace not just a job but a community where passion for great food and good fun intersect.
Job Requirements
- Excellent guest service skills required
- ability to work in a fast-paced environment for up to 8+ hours per shift
- team oriented, adaptable, dependable, and strong work ethic
- ability to communicate effectively with guests and team members
- ability to work nights, weekends and holidays
- ability to work with sharp kitchen tools when in a prep position
- aligned with company core values of teamwork, inclusivity, respect, passion and fun
Job Qualifications
- Excellent guest service skills
- strong communication skills
- ability to work in a fast-paced environment
- team oriented and adaptable
- dependable with a strong work ethic
- ability to handle sharp kitchen tools
- alignment with company core values including inclusivity, respect, passion and fun
Job Duties
- Greet guests to make them feel comfortable and welcome
- take guests' food orders and handle cash and credit transactions
- follow MAD Greens operational policies and procedures including those for cash handling and safety/security
- demonstrate knowledge of the brand and menu items
- make the availability of fresh ingredients possible on a daily basis
- cut, slice vegetables and fruits and store them properly
- rotate food items in cold storage and discard expired items
- sort, chop, and store food items for cooking purposes
- serve food to guests in a courteous and timely manner
- quickly and accurately prepare food items
- follow sanitation and safety procedures including knife handling and kitchen equipment
- maintain cleanliness and organization throughout the restaurant including dining room, restrooms, kitchen and prep areas
- effectively handle guest concerns and complaints
- work as a team to prepare the restaurant for each shift
- act with integrity, honesty and promote the culture of MAD Greens
- maintain regular and consistent attendance and punctuality
- contribute to a positive team environment
Job Criteria
Experience
No experience required
Job Location
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