Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k)
Job Description
MAD Greens is a vibrant and dynamic fast-casual restaurant chain known for its commitment to serving delicious, fresh, and healthy food options in a fun and welcoming environment. With a strong emphasis on quality ingredients and exceptional customer service, MAD Greens has built a reputation as a favorite destination for those who value both taste and nutrition. The company prides itself on fostering a unique culture that blends hard work with a playful spirit, making it an exciting and supportive workplace for its team members. This culture is rooted in core values that emphasize inclusivity, respect, teamwork, passion, and fun, creating an environment where employees feel valued and motivated.
The MAD Greens Team Member role is an integral position within the Operations department, reporting directly to the General Manager. This full-time position is designed for enthusiastic and passionate individuals who thrive in a fast-paced, upbeat setting and enjoy interacting with both guests and fellow team members. The Team Member becomes the face of MAD Greens, responsible for delivering top-notch hospitality and contributing positively to the store’s culture and overall performance.
As a MAD Greens Team Member, you will be expected to greet guests warmly, take accurate food orders, and manage cash and credit transactions with integrity and efficiency. Your role will also encompass maintaining the availability of fresh ingredients by prepping vegetables and fruits, ensuring proper food storage and rotation, and adhering to strict sanitation and safety standards, including careful knife handling and kitchen equipment use. You will play a key role in keeping the restaurant clean, organized, and ready for service by participating in setup and breakdown routines and maintaining all dining, kitchen, and restroom areas.
Beyond operational tasks, this role involves actively contributing to a positive team environment, promoting the unique MAD Greens culture, and handling guest concerns with empathy and professionalism. Being aligned with MAD Greens’ core beliefs like Madness Matters (You Be You), MADocracy (Shoulder to Shoulder), MAD Passion (We Bleed Green), and MADfetti (Have Work at Fun) will empower you to thrive and grow within the company. Full-time employees are eligible for health benefits and a 401k plan, reflecting MAD Greens’ commitment to supporting its workforce professionally and personally.
If you are dependable, diligent, and passionate about food service with a desire to be part of a team that values fun and collaboration, the MAD Greens Team Member position offers an excellent opportunity to build a rewarding career. This position suits individuals who appreciate a lively atmosphere and are eager to make a tangible difference in their workplace by upholding the brand’s high standards and enhancing guest experiences.
The MAD Greens Team Member role is an integral position within the Operations department, reporting directly to the General Manager. This full-time position is designed for enthusiastic and passionate individuals who thrive in a fast-paced, upbeat setting and enjoy interacting with both guests and fellow team members. The Team Member becomes the face of MAD Greens, responsible for delivering top-notch hospitality and contributing positively to the store’s culture and overall performance.
As a MAD Greens Team Member, you will be expected to greet guests warmly, take accurate food orders, and manage cash and credit transactions with integrity and efficiency. Your role will also encompass maintaining the availability of fresh ingredients by prepping vegetables and fruits, ensuring proper food storage and rotation, and adhering to strict sanitation and safety standards, including careful knife handling and kitchen equipment use. You will play a key role in keeping the restaurant clean, organized, and ready for service by participating in setup and breakdown routines and maintaining all dining, kitchen, and restroom areas.
Beyond operational tasks, this role involves actively contributing to a positive team environment, promoting the unique MAD Greens culture, and handling guest concerns with empathy and professionalism. Being aligned with MAD Greens’ core beliefs like Madness Matters (You Be You), MADocracy (Shoulder to Shoulder), MAD Passion (We Bleed Green), and MADfetti (Have Work at Fun) will empower you to thrive and grow within the company. Full-time employees are eligible for health benefits and a 401k plan, reflecting MAD Greens’ commitment to supporting its workforce professionally and personally.
If you are dependable, diligent, and passionate about food service with a desire to be part of a team that values fun and collaboration, the MAD Greens Team Member position offers an excellent opportunity to build a rewarding career. This position suits individuals who appreciate a lively atmosphere and are eager to make a tangible difference in their workplace by upholding the brand’s high standards and enhancing guest experiences.
Job Requirements
- Excellent guest service skills required
- Ability to work in a fast-paced environment for up to 8+ hours per shift
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Ability to work nights, weekends and holidays
- Ability to work with sharp kitchen tools when in a prep position
- Aligned with core values including Madness Matters, MADocracy, MAD Passion, and MADfetti
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment for up to 8+ hours per shift
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Ability to work nights, weekends and holidays
- Ability to work with sharp kitchen tools when in a prep position
- Alignment with core values of Madness Matters, MADocracy, MAD Passion, and MADfetti
Job Duties
- Greet guests to make them feel comfortable and welcome
- Take guests’ food orders and handle cash and credit transactions
- Follow MAD Greens operational policies and procedures including those for cash handling and safety/security
- Demonstrate knowledge of the brand and menu items
- Make the availability of fresh ingredients possible on a daily basis
- Cut, slice vegetables and fruits and store them properly
- Rotate food items in cold storage and trash any expired items
- Sort, chop, and store food items that need to be used for cooking purposes
- Serve food to guests in a courteous and timely manner
- Quickly and accurately prepare food items
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensure proper setup and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
- Effectively handle guest concerns and complaints
- Work as a team to prepare the restaurant for each shift
- Act with integrity, honesty and knowledge that promotes the culture of Snappy Salads
- Maintain regular and consistent attendance and punctuality
- Contribute to a positive team environment
Job Criteria
Experience
No experience required
Job Location
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