Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

401(k)

Job Description

MAD Greens is a vibrant and innovative fast-casual restaurant brand deeply committed to serving delicious, healthy food while fostering a welcoming and inclusive community atmosphere. Known for its fresh ingredients, bold flavors, and a unique approach to hospitality, MAD Greens strives to create an environment where both guests and team members feel valued and inspired. This dynamic company emphasizes a fun-loving, quirky culture with a strong dedication to teamwork, inclusivity, respect, passion, and fun. The team at MAD Greens is often described as a big family that is hardworking and enthusiastic about delivering exceptional dining experiences. By maintaining high standards for food quality and guest service, MAD Greens has become a standout name in the fast-casual restaurant industry, attracting not only food lovers but also individuals looking for a positive, collaborative work environment. The company’s dedication goes beyond just serving great meals; it also prioritizes employee growth, workplace morale, and community involvement.

The role of Team Member within MAD Greens Operations Department is essential to the smooth and efficient functioning of the restaurant. Reporting directly to the General Manager, the Team Member position is tailored for individuals who thrive in fast-paced, upbeat environments and enjoy engaging with guests and colleagues alike. This role is perfect for those who are passionate about hospitality and want to contribute to a culture that values fun and collaboration. A Team Member at MAD Greens is more than just a food service provider — they are ambassadors of the brand who embody the core values and personality of the company, making every customer interaction memorable and positive. The responsibilities range from greeting guests and taking orders to preparing fresh ingredients and maintaining cleanliness throughout the restaurant. This position requires the ability to handle multiple tasks simultaneously while ensuring quality and safety standards are upheld.

As a MAD Greens Team Member, you become a critical part of a high-energy, friendly team where support and cooperation are fundamental. The role involves interacting with the public and fellow team members to create a warm, welcoming atmosphere that reflects the company’s unique culture. Team Members are trusted to manage cash and credit transactions responsibly and follow strict operational policies, particularly in food handling and safety. Their efforts directly impact customer satisfaction and the overall success of the restaurant. Moreover, MAD Greens offers full-time employees eligibility for health benefits and a 401(k) plan, making it a rewarding opportunity for those seeking stability alongside a dynamic work experience.

This opportunity is ideal for enthusiastic individuals who are diligent, reliable, and aligned with MAD Greens’ core beliefs surrounding teamwork, inclusivity, respect, passion, and fun. With a commitment to fostering teamwork and genuine connection, MAD Greens offers a workplace where seeing team members grow and succeed is one of the greatest rewards. If you are looking for a role where your hospitality skills can shine and you can contribute to a positive and energetic community, then the Team Member position at MAD Greens might be the perfect fit for you.

Job Requirements

  • Excellent guest service skills required
  • Ability to work in a fast-paced environment for up to 8+ hours per shift
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Ability to work nights, weekends and holidays
  • Ability to work with sharp kitchen tools when in a prep position
  • Aligned with MAD Greens core values: Madness matters: You be you, MADocracy: Shoulder to shoulder, MAD passion: We bleed green, MADfetti: Have work at fun

Job Qualifications

  • Excellent guest service skills
  • Ability to communicate effectively with guests and team members
  • Team oriented
  • Adaptable
  • Dependable
  • Strong work ethic
  • Ability to work in a fast-paced environment for up to 8+ hours per shift
  • Ability to work nights, weekends and holidays
  • Ability to work with sharp kitchen tools when in a prep position
  • Alignment with MAD Greens core values such as inclusivity, respect, passion, and fun

Job Duties

  • Greet guests to make them feel comfortable and welcome
  • Take guests’ food orders and handle cash and credit transactions
  • Follow MAD Greens operational policies and procedures including those for cash handling and safety/security to ensure the safety of all team members during each shift
  • Demonstrate knowledge of the brand and menu items
  • Make the availability of fresh ingredients possible on a daily basis
  • Cut, slice vegetables and fruits and store them properly
  • Rotate food items in cold storage and trash any expired items
  • Sort, chop, and store food items that need to be used for cooking purposes
  • Serve food to guests in a courteous and timely manner
  • Quickly and accurately prepare food items
  • Follow sanitation and safety procedures including knife handling and kitchen equipment
  • Maintain cleanliness and organization throughout the restaurant and ensure proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
  • Effectively handle guest concerns and complaints
  • Work as a team to prepare the restaurant for each shift
  • Act with integrity, honesty and knowledge that promotes the culture of Snappy Salads
  • Maintain regular and consistent attendance and punctuality
  • Contribute to a positive team environment

Job Criteria

Experience

Entry Level (1-2 years)


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