Team Member

Caribou Coffee is a renowned coffeehouse brand committed to creating day-making experiences that spark a chain reaction of good. Established with the purpose of delivering moments of joy, Caribou Coffee focuses on three core pillars: their team, guests, and business. This company prides itself on fostering an inclusive environment where individuals can be themselves while making a positive impact in their communities, forging lifelong relationships, and serving some of the best coffee crafted with care and quality. \n\nAt Caribou Coffee, the role of a Team Member represents the heart of their service experience. This position plays a crucial part in upholding the brand's values by delivering unparalleled guest service, expertly hand-crafting beverages, and demonstrating Caribou's purpose and values in every interaction. Team Members are expected to cultivate personal guest relationships, anticipate needs, and proactively address opportunities to enhance customer satisfaction. The role demands a high level of hospitality demonstrated through active listening, knowledgeable recommendations, and a genuine enthusiasm for creating memorable experiences.\n\nTeam Members are versatile, floating between barista duties and guest service roles, ensuring that every shift runs smoothly and that store operations maintain Caribou’s standards of cleanliness and organization. The job requires managing multiple priorities, adhering to cash handling policies, and taking ownership of the customer experience with a servant’s heart and a learner’s mindset. Candidates must exhibit resilience under pressure, a willingness to seek support when needed, and a dedication to the company core values such as Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love. \n\nThis position requires flexibility to work various shifts including early mornings, evenings, weekends, and holidays, and the physical ability to perform tasks such as lifting up to 50 pounds, standing, and bending throughout the shift. Caribou Coffee emphasizes equal employment opportuni- ties and welcomes applicants from diverse backgrounds, encouraging them to apply and join the vibrant 'Bou Crew' community that values team spirit and community engagement. This role offers a meaningful opportunity to be part of a globally recognized coffee brand dedicated to excellent guest experiences and team collaboration.