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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
inclusive work environment
Team-focused culture
opportunities for growth
Employee Discounts
community engagement
Training and Development
Job Description
Caribou Coffee is a renowned coffeehouse brand committed to creating day-making experiences that spark a chain reaction of good. Established with the purpose of delivering moments of joy, Caribou Coffee focuses on three core pillars: their team, guests, and business. This company prides itself on fostering an inclusive environment where individuals can be themselves while making a positive impact in their communities, forging lifelong relationships, and serving some of the best coffee crafted with care and quality. \n\nAt Caribou Coffee, the role of a Team Member represents the heart of their service experience. This position plays a crucial part in... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Preferred experience includes restaurant, retail, or guest service experience
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer following all cash handling policies and procedures
- Maintains look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do including support one another, make fun happen, be yourself, take ownership, serve with love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others both to team members and guests
- Has a learner’s mentality and a desire to get better and do things correctly and effectively
- Shows up looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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