Team Member

Grimes, IA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

equal opportunity employment

Job Description

Caribou Coffee is a renowned specialty coffee and espresso retailer headquartered in Minneapolis, Minnesota, with a longstanding reputation for fostering a rich coffee culture and creating memorable guest experiences. Established in 1992, Caribou Coffee has grown to become one of the most trusted and beloved coffee brands in the United States, dedicated to sourcing the highest quality beans and crafting hand-crafted beverages that delight and inspire customers. The company emphasizes values such as teamwork, community engagement, and delivering exceptional guest service, which align with their mission to spark a chain reaction of good, making a positive impact both within their... Show More

Job Requirements

Must be at least 16 years of age
ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
ability to lift up to 50 pounds
ability to stand, sit, bend, hear, speak and move intermittently during working hours for 4 to 8 hours
willingness to follow all cash handling policies and procedures
physical ability to perform job duties with or without reasonable accommodations
reliable attendance and positive attitude

Job Qualifications

Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
must be at least 16 years of age
restaurant, retail, or guest service experience preferred

Job Duties

Provides incredible guest service by developing personal ongoing relationships with guests
practicing active listening and connection
anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
makes enthusiastic and knowledgeable recommendations to delight guests
creating day making experiences that spark a chain reaction of good
hand-crafts beverages to order per Caribou standard operating procedures
heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
floats between barista and guest service and willingly fulfills all team member roles and responsibilities
takes guest orders and manages cash drawer and follows all cash handling policies and procedures
maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
actively thinks and acts upon what the team and guest will need in the future
differentiates between problems that can be solved directly and when to ask for leader support
understands that the team is managing multiple priorities and willingly takes direction from leaders
brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
brings joy to the opportunity to interact with others and make fun happen
relishes the opportunity to be helpful to others – both to team members and guests
has a learner’s mentality and has a desire to get better and do things correctly and effectively
shows up in every situation looking to do the right thing, serve with love and make the biggest difference
takes ownership for and is eager to make a positive impact on others
shows up ready and willing to be a reliable team player and support one another
is resilient under pressure and is willing to ask for help

Job Criteria

Experience

No experience required

Job Location

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